11 of 11 Permanent Customer Service Jobs in Ringwood

Package: Competitive salary and excellent Colleague benefits About the Role Churchill Estates Management are recruiting for a new Call Centre Trainer to join our Customer Service team based in Ringwood. We are looking for an enthusiastic, engaging, and knowledgeable trainer to play a key role in developing … take ownership of the onboarding and training journey for new starters, ensuring they have the skills, confidence, and knowledge to deliver an exceptional customer experience from day one. Working closely with the Customer Service management team, you will design and deliver engaging training programmes covering our systems ...

Director About the Role Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40,000 connections. This is a newly created … growth of the business. This is a pivotal strategic leadership role with responsibility for developing the Careline proposition, strengthening client and partner relationships, driving service growth and ensuring operational excellence. Working closely with the Managing Director and senior leadership team, you will help set the direction for Careline, identify ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical es... WKCL1_UKTJ ...

Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers click apply for full job details ...

Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions … delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks ...

will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through … Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid ...

join their growing team. With a strong reputation across the South of England, they provide high quality fire and security solutions to a diverse customer base and are seeking a motivated engineer who takes pride in delivering excellent workmanship and customer service. As a Fire & Security Engineer … Strong installation and fault-finding abilities Good knowledge of CCTV, intruder alarms, access control and fire alarm systems Full UK driving licence Professional and customer-focused approach Ability to work independently and as part of a team DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff ...