to team development by promoting best practices and ensuring process adherence. Engage proactively with on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud … services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP WindowsServer and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE More ❯
to team development by promoting best practices and ensuring process adherence. Engage proactively with on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud … services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP WindowsServer and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE More ❯
to team development by promoting best practices and ensuring process adherence. Engage proactively with on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud … services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP WindowsServer and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE More ❯
