IT Support Manager
- Hiring Organisation
- Rochdale Boroughwide Housing
- Location
- Rochdale, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
team to deliver a professional and responsive support service. Managing the delivery of first and second-line IT support for a diverse user base. Driving continuous improvement through analysis of service performance and customer feedback. Overseeing incident escalation, problem resolution, and customer satisfaction. Managing IT assets, hardware deployment, software … strong understanding of service management principles and a track record of delivering excellent customer service. You will be confident leading teams, managing workloads, and driving improvements within a busy support environment. Essential experience and knowledge Experience in IT support and service delivery. Knowledge of Microsoft 365 administration and troubleshooting. ...