2 of 2 Permanent IoT Jobs in Rochdale

management Take ownership of first-line customer support cases from receipt through to resolution. Investigate and troubleshoot technical issues across smart metering devices, IoT connectivity and associated software platforms. Prioritise incidents, manage competing demands and work towards agreed service level agreement (SLA) targets. Coordinate escalations to second- and third … ability to prioritise multiple cases and competing demands. Excellent English and fluency in the relevant local language. Desirable experience Experience in smart metering, utilities, IoT or connected technology environments. Knowledge of communications technologies and protocols such as LoRaWAN, NB-IoT, OMS Radio or M-Bus. Familiarity with MQTT, REST ...

Diehl Stiftung & Co. is seeking a Technical Support Specialist in the United Kingdom to own first-line customer issues across smart metering, IoT, and related software. You will guide customers through configuration, deliver remote and onsite training, and collaborate with engineering and product teams to resolve cases and improve service ...