1st Line IT Engineer
- Hiring Organisation
- Southern Communications Ltd
- Location
- Rotherham, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Datacentre and cloud-hosted systems Skills Required: 12 years experience working for an MSP in a Service Desk environment Strong customer service and communication skills Experience using ticketing systems and CRM platforms Solid working knowledge of: Microsoft 365 Calm under pressure in a busy MSP environment Networking principles … site and point-to-site VPNs WAN and LAN technologies (e.g. PPP, Static IP, DHCP) Core network protocols (DNS, SMTP, HTTP, etc.) Desirable Skills: APIs, scripting, and automation Windows desktop and Windows Server SQL databases Microsoft Azure or other cloud platforms Virtualisation technologies (Hyper-V and VMware) SDN technologies ...