2 of 2 Permanent Microsoft 365 Jobs in Rugby

technology services remain available, secure and reliable across multiple sites. The successful candidate will combine strong user support skills with hands-on experience of Microsoft technologies, networking, backups and server administration. Key Responsibilities: Provide 1st and 2nd line support to over 600 users across multiple sites. Troubleshoot and resolve … hardware, software, networking and telephony issues. Support and administer Microsoft 365 and Google Workspace environments. Manage user accounts, permissions and access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring ...

/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach ...