First Line Support Analyst - Salesforce
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Runcorn, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
Desk background who enjoys troubleshooting issues, supporting users and taking ownership of tickets through to resolution. The environment would suit someone who is naturally analytical, calm under pressure and enjoys investigating problems rather than simply escalating them. The Role: Acting as the first point of contact for platform … Service Desk environments Exposure to Salesforce or similar CRM platforms Experience managing tickets within a structured support environment Strong troubleshooting and problem-solving skills Confident communication skills with both technical and non-technical users Ability to remain organised within a fast-paced environment Desirable: Salesforce Administration exposure Experience ...