1 of 1 Permanent Microsoft 365 Jobs in Saffron Walden

resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. Provide 1st and 2nd line support on Microsoft 365, office applications, internal software Performing device builds and facilitating desk moves The skills you'll need Someone with previous IT Service Desk Experience working in an … IT reseller organisation would be a bonus Well organised & able to work in a fast-paced environment Excellent communication skills at all levels Knowledge of Microsoft 365 and Office apps Experience with supporting CAD packages (solidworks autocad etc.) Working knowledge of IT Infrastructure service and user administration activities (new joiners, folder management, password resets etc.) What we More ❯