service experience for Colleagues and Stores by optimising the Incident and Problem practices. This role is instrumental in continuously improving operational stability and is accountable for the performance and continuousimprovement of the practices. As Practice Owner you will define the strategic roadmap for each practice, focusing on Incident reduction opportunities, Incident prevention via root cause analysis … Team is highly effective. Manage Incident and Problem performance, proactively addressing risks and issues with stakeholders such as the Service Desk Provider and engineering teams. Foster a culture of continuousimprovement by leveraging data, feedback, and automation to enhance operational efficiency, reduce incident resolution time, and improve customer satisfaction. Who you are Your skills and experience will More ❯
Executive Team and Centres of Excellence. Champion agile and product-led ways of working Define and track KPIs to measure success and influence delivery roadmaps. Drive a culture of continuousimprovement, integrity, and customer-centricity. Ensure governance, compliance, and risk management What We're Looking For Proven track record of leading business architecture initiatives in a large … high-performing communities - especially business architects Gravitas to influence and challenge stakeholders to achieve strategic objectives Experience in agile methodologies and product-led delivery. A mindset focused on innovation, continuousimprovement, and customer outcomes. Confidence in managing risk, governance, and regulatory compliance. BenefitsOur benefits are designed to make health happen for our people. Viva is our global More ❯
Salford, Lancashire, England, United Kingdom Hybrid/Remote Options
Vermelo RPO
the possible. Solve complex business problems: Apply creative approaches to tackle challenges and unlock insights. Manage and coach analysts: Lead by example, fostering a culture of curiosity, collaboration, and continuous improvement. Own and optimise marketing selection models: Ensure models and processes are continuously refined for maximum effectiveness. Champion data quality and governance: Uphold high standards of data integrity, compliance More ❯
acceptance criteria into effective technical configurations and customisations. Apply industry best practices to ensure robust and maintainable solutions. Stay current with platform updates and proactively identify opportunities for improvement or potential risks. What do I need? We’re looking for someone who brings both technical expertise and a collaborative mindset. Ideally, you will have: Proven experience in implementing … be supported by a collaborative and experienced group, with dedicated time each week for personal development—allowing you to expand your skillset, gain valuable experience, and contribute to the continuousimprovement of our services at HF." About HF People. Not just lawyers We’re not your typical law firm – we’re people with a passion for helping More ❯
and supporting individuals in achieving their personal and professional goals. Ensure clear and transparent communication with leadership teams regarding deployment pipelines, progress, and roadmap management. Identify and support continualimprovement initiatives to achieve year-on-year growth objectives. Manage the demand and delivery process for FM System Deployments within the team. Collaborate closely on the deployment of contracts More ❯
oriented approach to work, providing open and honest feedback Show improvement in key technical skills through personal learning and use of company training systems. Ensure your own continuous professional development. Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of … independently to manage tasks, timelines, and deliverables with minimal supervision. Conscientious, with a strong drive to take on and overcome challenges. Brings creativity and innovation to problem-solving and continuous improvement. Maintains high attention to detail, ensuring precision and quality in all work. Adapts effectively to change, showing resilience and flexibility in dynamic environments. What we offer in return More ❯