1 of 1 Permanent Customer Engagement Jobs in Salford

ll work directly with customers to identify, assess, and remediate known vulnerabilities across their environments, delivering tailored, effective solutions in line with defined SLAs. This is a hands-on, customer-facing role where your expertise will directly contribute to improving our clients’ security posture and resilience. Day to day, you will: Develop processes and drive improvement to deliver tight … and liaise with them to provide context and insight-driven data on their security status. Develop automated insight-led reports, which will provide standardised and efficient context to all customer engagements. Our ideal candidate: Able to demonstrate proven experience with technical accreditations or demonstrable experience in security and vulnerability remediation technologies: Security Tooling: OWASP ZAP, Nmap, Wireshark Assessment Tooling … both technical and non-technical levels, in both written and verbal forms. The role requires someone who can manage their own time and responsibilities independently while adhering to strict customer SLAs. Accurate time recording, record keeping, and maintaining up-to-date customer information are essential. Additionally, experience working alongside service departments within a standard ITIL framework is highly More ❯