3 of 3 Permanent ITIL Jobs in Salford

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

senior review. Continuous Improvement & Learning Support service improvement initiatives through data gathering and analysis. Participate in process reviews and improvement activities. Develop knowledge of ITIL practices and the IT service lifecycle. About you: Strong attention to detail and organisational skills. Good written and verbal communication skills. Analytical mindset with … data. Strong time management and prioritisation skills . Desirable Exposure to IT service environments (e.g. service desk, operations, analyst role). Basic understanding of ITIL concepts or working towards ITIL Foundation. Experience using IT service management or ticketing tools. ...

offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting … keeping to strict customer SLA’s Good time recording and record keeping, maintaining customer information Experience in working alongside service departments within the standard ITIL framework Desirables: Certifications in the aforementioned technologies Certified to ITIL Foundation or higher Experience delivering backup and disaster recovery planning, testing and improvements Experience ...