IT Support Technician
- Hiring Organisation
- UK Management College
- Location
- Salford, Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 27,000 - 28,000 Annual
device deployment, inventory management, maintenance and secure disposal. Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each request. Participate in IT infrastructure, cloud, cybersecurity and digital transformation projects, supporting … DHCP, VLANs, VPN connectivity, wired and wireless networking. Experience supporting enterprise applications, cloud services and business-critical systems. Experience using IT Service Management (ITSM) or helpdesk platforms to manage incidents and service requests. Strong troubleshooting, analytical and problem-solving skills with the ability to prioritise and manage multiple tasks effectively. ...