Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
into clear communications for non-technical parties? Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership abilities, with a track record More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
LIMA Networks
into clear communications for non-technical parties Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership abilities, with a track record More ❯
Employment Type: Permanent, Part Time, Work From Home
You will be expected to be able to work on tasks with very limited input from line management. Provide specialist advice across several system areas. These will include the ITSM and Network scanning tools used within the department. Responsible for aiding strategic planning of the Digital infrastructure within specialised areas to ensure it remains in support and fit for purpose. … customer focused environment Desirable NHS Experience Experience installing/supporting clinical applications within NHS environment Knowledge and Skills Essential Advanced knowledge of a broad range of IT solutions, including ITSM, Software Inventory and Reporting Tools. Able to evaluate and define use of new IT solutions through research and development and build of test configurations. Experience in managing Digital assets. Creation More ❯
