across the team. Hiring, Team Growth & Management: Manage team structure, budgets, resource allocation across projects. Hiring and onboarding new engineers, ensuring a seamless transition into the team. Coaching and mentoring engineers at all levels, tailoring your approach to help them grow into more senior technical and leadership roles. Technology Strategy & Knowledge Sharing: Driving innovation and continuous improvement across the team More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
AJ Bell
refining effective processes and workflows to enhance efficiency, consistency, and user satisfaction across the organisation. What does the job involve? Line manage and develop support team members, providing guidance, mentoring, and coaching to enhance performance. Plan team workload, manage shift patterns, holidays, and resource allocation. Ensure consistent achievement of incident and service request SLA targets. Act as the escalation point … business to achieve its regulatory requirements, including consumer duty. Competence, knowledge and skills Credible, professional, and able to inspire confidence with the team and stakeholders. Strong leadership, coaching, and mentoring skills to develop team performance. Self-motivated, proactive, and able to manage multiple priorities independently. Excellent communication and customer service skills, able to explain technical issues clearly to non-technical More ❯
