of Service Management practices across the Tribe, ensuring alignment with SLAs and continuous improvement. Act as a key point of contact for Tribe members, delivering targeted coaching, training, and onboarding to embed processes and ensure effective service delivery. Analyse service data to identify trends, emerging risks, and underperformance. Lead root cause analysis, develop remediation plans, and ensure issues are tracked More ❯
practices. Foster a culture of continuous improvement, technical excellence, and shared learning across the team. Hiring, Team Growth & Management: Manage team structure, budgets, resource allocation across projects. Hiring and onboarding new engineers, ensuring a seamless transition into the team. Coaching and mentoring engineers at all levels, tailoring your approach to help them grow into more senior technical and leadership roles. More ❯
quality documentation, including architecture, design, operational, and technical documentation Work closely with Product Managers, Designers, and Engineers across M&S to design elegant, scalable solutions Assist with recruiting and onboarding new engineers. Who you are Your skills and experience will include: 8+ years of experience building and scaling distributed systems, ideally serving millions of users Deep expertise in one or More ❯
enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team More ❯
