1 of 1 Permanent Service Delivery Jobs in Salford

Helpdesk Administrator

Hiring Organisation
Impellam
Location
Salford, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
coordinate, schedule, and manage the full life cycle of all facilities management tasks through to completion. This includes delivering a consistently high standard of service by interpreting and processing work orders within the CAFM system, scheduling and dispatching reactive works to engineers and subcontractors across multiple locations, and ensuring … monitor quotations, ensuring timely follow-up where required. Provide regular updates to clients and stakeholders on job progress. Monitor key performance indicators and service level agreements for each service request, proactively escalating issues where deadlines are at risk. Prioritise and triage incoming requests to ensure appropriate allocation ...