2 of 2 Permanent Service Manager Jobs in Salford

Job Description Service Introduction Manager (Contract) Remote £331 Inside IR35 6 Months We are looking for a Service Introduction Manager to join our financial services client. What Youll Do: Managing Service Introduction & Change Oversee the structured introduction of new services and changes, ensuring More ❯

delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures … of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance … likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance. What youll need Youll be a proven practitioner in IT Service Management Youre likely trained in ITIL, at least to Foundation status Youll know that its not all about ITIL Youll be able to show More ❯