1 of 1 Permanent Strategic Roadmap Jobs in Salford

is instrumental in continuously improving operational stability and is accountable for the performance and continuous improvement of the practices. As Practice Owner you will define the strategic roadmap for each practice, focusing on Incident reduction opportunities, Incident prevention via root cause analysis, accelerating resolution, improving operational efficiency, communication and customer satisfaction. What You'll do Your key … accountabilities will include: Develop and define the strategic roadmap for Incident and Problem Management practices, focusing on incident reduction, incident prevention, reduced repeat incidents, increased availability, efficiency and accelerated resolution. Lead a team of Incident and Problem Performance Managers to continuously improve and optimise the effectiveness of the Incident and Problem Practices. Lead a Major Incident Management More ❯