3 of 3 Permanent VoIP Jobs in Salford

Azure (Microsoft’s cloud platform), Intune (Microsoft’s device management tool) and SharePoint. Some experience with voice technologies such as SIP (Session Initiation Protocol), VoIP (Voice over Internet Protocol) and ISDN (Integrated Services Digital Network), or vendors including Gamma Horizon, LG IPECS or Mitel. Excellent troubleshooting skills. Excellent written ...

escalation for the 1st Line team, supporting Wildix and Puzzel environments for a diverse customer base. The role emphasises troubleshooting across VoIP and UC platforms, with exposure to CRM integrations and API connections, while collaborating with vendors and project delivery teams. #J-18808-Ljbffr ...

help deliver an exceptional support experience across our Wildix and Puzzel solutions. Key Responsibilities This role is ideal for someone with experience in VoIP, Unified Communications, or Contact Centre technologies who enjoys troubleshooting complex issues and delivering outstanding customer service. You'll provide advanced support across Wildix and Puzzel platforms … growing specialist team. Provide 2nd line technical support for Wildix and Puzzel solutions. Investigate and resolve complex incidents escalated from 1st Line Support. Troubleshoot VoIP, call routing, IVR, contact centre workflows, reporting, and user administration issues. Perform root cause analysis and implement permanent resolutions where possible. Escalate complex issues ...