5 of 5 Permanent ITIL Jobs in Salisbury

alerting tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within a wider ...

patch panels and network connectivity. Ability to perform hardware installations, relocations and equipment upgrades. Experience following Change Management and Configuration Management processes. Knowledge of ITIL principles and incident, problem and request management. Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy. Ability to diagnose and resolve hardware ...

troubleshooting. Confidence supporting Windows 10/11 and Microsoft applications. Familiarity with Citrix, VMware and thin-client environments. An understanding of networking and ITIL service processes. Good communication skills and a focus on helping users. A full clean driving licence. You must be a sole British citizen and eligible ...

Protocol/Internet Protocol, Dynamic Host Configuration Protocol, Domain Name System, Access Control Lists and other network-enabling technologies. Experience working within an Information Technology Infrastructure Library environment. Eligibility to obtain Developed Vetting clearance. It would be great if you had: Experience with Cisco ISE (Identity Services Engine). Experience ...

SharePoint. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPNs and Wi-Fi. Experience working with ITSM ticketing systems and ITIL-aligned processes. Excellent communication skills and a customer-focused approach. Ability to take ownership of technical incidents and manage them through to resolution. Comfortable supporting … senior stakeholders within a professional corporate environment. Desirable experience: Microsoft Azure/Entra ID Microsoft Endpoint technologies ITIL Foundation certification Relevant Microsoft or networking certifications Experience within a Managed Service Provider (MSP) environment Why join? Salary up to £37,000 20% bonus opportunity Hybrid working based in Salisbury 25 days ...