IT Education Engineer
Salisbury, Wiltshire, United Kingdom
Flywheel IT Services
ROLE We are looking for an IT Education Engineer to join our dynamic team at Nexus, for a school near Salisbury. In this role you will provide great customer service to our schools, whilst providing high quality IT tech support. You may have been or currently an IT technician on a school site or education setting and can therefore … particular emphasis on customer service. Nexus Associates are looking for a talented and motivated IT technician who has a real flair for technology and thrives on providing exemplary customer service to support a prestigious school in the Stonehenge area. KEY RESPONSIBILITIES Take ownership of problems and proactively resolve incidents or changes allocated to you by your line manager Maintain … focus on the whole life of service delivery, from the first touch point to the closure of the incident Supporting the team to build a culture of continuous improvement Maintain a close view of incidents and their impacts on BAU activities Accurately document and record IT services to support our remote and local team Be responsive to requests More ❯
Employment Type: Permanent
Salary: GBP Annual
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