2 of 2 Permanent Windows 10 Jobs in Salisbury

through to project delivery. This is a client-facing role, requiring presence by phone, virtual and onsite. Key Responsibilities: Resolve diverse issues across Windows endpoints, Microsoft 365, and core business applications, ensuring high-quality service and timely escalation. Manage users, licensing, and security within the Microsoft 365 stack … overall service delivery. Key Skills and Experience: Commercial experience in an IT Support role, ideally within an MSP or client-facing environment Strong windows 10/11 troubleshooting and deployment knowledge Good working knowledge of Microsoft 365 administration (users, licensing, Exchange Online, and Teams) Foundational knowledge ...

demonstrate excellent customer service skills. What you'll need to succeedWe are looking for a Service Desk Analyst with some experience supporting Windows 10, 11, Office and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this … organisation uses Halo, but that is not essential) and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops and Android tablets.The organisation is currently predominantly on prem with plans to migrate to the Cloud in the next year or two - as part ...