2 of 2 Permanent Windows 10 Jobs in Salisbury

Provide 2nd Line technical support across desktop, laptop and Microsoft-based environments. Troubleshoot and resolve escalated hardware, software, networking and infrastructure issues. Support Windows 10/11, Windows 365 Cloud PCs and Microsoft 365 applications. Administer and manage devices using Microsoft Intune, including compliance … policies, configuration profiles and application deployments. Support Windows Autopilot provisioning, device enrolment and deployment. Provide technical assistance to senior stakeholders and VIP users, ensuring a professional and responsive service. Troubleshoot networking issues involving TCP/IP, DNS, DHCP, VPNs, LAN/WAN and Wi-Fi connectivity. Manage incidents ...

users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining network printers, remote access connections and endpoint encryption. Working with other technical teams … resolve incidents and keep services running. What you'll bring: Second-line desktop support experience and a practical approach to troubleshooting. Confidence supporting Windows 10/11 and Microsoft applications. Familiarity with Citrix, VMware and thin-client environments. An understanding of networking and ITIL service processes. ...