4 of 4 Permanent 2nd Line Engineer Jobs in Scotland

technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2nd Line IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯

technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2nd Line IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯

technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2nd Line IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯

per annum. Hours: Monday to Friday 08:00-16:00 or 09:00-17:00 (based on the rota) JOB PURPOSE : Provide 2nd/3rd line support services as part of a wider team of experienced engineers to assist with the company's progression. The post holder … and problems for multiple sites across, escalating where necessary and assisting the wider IT Team with investigations and rollouts of new technology. The engineer will be required to provide on-site support across our four Schools based in the South East of England (Norfolk region), with the ability … network management tools (preferred) Experience with VOIP/Telephony solutions (Uboss) (preferred) Experience and Skills: 2 to 4 years’ experience in a 1st/2nd line support role within a technical support desk or MSP (essential) Holds or is working towards a professional qualification in IT or More ❯