3 of 3 Permanent 2nd Line Support Engineer Jobs in Scotland

Join a hugely exciting tech business as a 2nd line support engineer during period of rapid growth. We are looking for someone to join our support team to provide 2nd line support to both internal … Liaising with 3rd party vendors and taking part in troubleshooting conference calls to perform root cause analysis on critical system issues Provision of second-line technical support to internal and external customers, maintaining service levels Performing daily health checks of cores service platforms Performing regular maintenance ...

Join a hugely exciting tech business as a 2nd line support engineer during period of rapid growth. We are looking for someone to join our support team to provide 2nd line support to both internal ...

Reed Technology is working with an established company based in Forres , currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure. … manage support tickets, ensuring all issues and resolutions are properly documented in the system. Escalate complex or unresolved issues to senior technical teams when necessary. Required Skills & Qualifications: 2+ years of experience in IT support, including hands-on experience with Tier 1 & 2 troubleshooting. Solid knowledge ...