5 of 5 Permanent 3rd Line Support Jobs in Scotland

We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to the best tools and … of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rd line technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs … managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rd Line IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency More ❯

login/join with: We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to … of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rd line technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs … managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rd Line IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency More ❯

We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability … Business offer Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server … platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in More ❯

rd Line IT Support Engineer Our client is seeking an experienced and motivated 3 rd Line IT Support Engineer to join their dynamic team in Dundee. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion … for delivering exceptional IT support services to our clients. You will play a crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is predominantly office based in Dundee. Responsibilities: Provide expert-level technical support … range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support teams to escalate and resolve complex issues efficiently while maintaining effective communication with clients and stakeholders. Act as a point of escalation for critical More ❯

Job Req ID: Posting Date: Function: Location: Salary: Job Description Why this job matters This role provides technical support and managed services to our customers through the use of Data Services technologies, 24x7x365 days a year. By using market leading products and applying BTs process, quality and intellectual … team 4. Development of training, tools, and processes to ensure teams increase and develop technical capability 5. Undertaking personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager Essential Skills Troubleshooting Network More ❯