Principal AWS Architect Location: Glasgow, Scotland, United Kingdom (Hybrid with some travel ) Salary: Excellent rate DOE Role Overview Our client are looking for an experienced Principal AWS Contact Centre Architect to design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient … and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with industry best practices and compliance requirements. Key Responsibilities Architecture & Design Develop robust architecture for contact centre environments spanning voice, chat, and task channels, ensuring high availability, disaster recovery, and … multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations More ❯
Principal AWS Architect Location: Glasgow, Scotland, United Kingdom (Hybrid with some travel ) Salary: Excellent rate DOE Role Overview Our client are looking for an experienced Principal AWS Contact Centre Architect to design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient … and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with industry best practices and compliance requirements. Key Responsibilities Architecture & Design Develop robust architecture for contact centre environments spanning voice, chat, and task channels, ensuring high availability, disaster recovery, and … multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations More ❯
tech stack We use a wide variety of tools and technologies across our products. Here's an idea of what you might typically encounter: Our services are deployed to AWS, typically using Lambda, ECS and Kubernetes with CloudFormation and CDK for infrastructure configuration Our web products are developed using TypeScript and React We implement GraphQL and RESTful APIs More ❯
Work in digital technologies and approaches including cloud (SaaS/PaaS/IaaS/cloud native), common front and back end technologies, software defined infrastructure, continuous delivery and DevOps. AWS cloud experience preferable. Design hybrid solution and migration path for on-prem/cloud services. Experience of owning and contributing to the technical roadmap and strategy. Experience in anticipating … process improvements and defining best practice, inspiring teams to follow it. Understanding of Lean, Agile and DevOps principles Mentor team of varied experience levels Certification - preferably in TOGAF, Oracle, AWS Solution Architect Associate/Professional or similar Essential Skills: SME & Expertise in varied Architecture Landscape touch points of both On-Prem & Cloud, Hybrid, varied Programming Languages, Infrastructure(DR), Security … architecture, containerisation, enterprise integration patterns, data storage in a highly available, distributed products. Cloud native delivery skills following open standards in - Containers As a Service/PaaS/IaaS, AWS CDK, Fargate, Secrets manager, Lambda, ECS, EKS, S3, MongoDB Atlassian, Serverless Functions and data insight solutions. Experience in designing systems for integration and re-use, using frameworks/ More ❯
LLM platforms (Anthropic, Meta, Amazon , OpenAI) Proficiency with essential data science libraries including Pandas, NumPy, scikit-learn, Plotly/Matplotlib, and Jupyter Notebooks Knowledge of ML-adjacent technologies, including AWS SageMaker, Kedro and MLflow. Strong skills in data preprocessing, wrangling, and augmentation techniques Experience deploying scalable AI solutions on cloud platforms (AWS, Google Cloud, or Azure) with enthusiasm … for MLOps tools and practices Proficiency with version control systems including Git and GitHub Other Technologies You Might Encounter Our services are deployed to AWS, typically using Bedrock, Lambda, ECS and Kubernetes with CloudFormation, Terraform and CDK for infrastructure configuration Our web products are developed using TypeScript, React, and Redux We implement GraphQL and RESTful APIs using NodeJS More ❯
Work in digital technologies and approaches including cloud (SaaS/PaaS/IaaS/cloud native), common front and back end technologies, software defined infrastructure, continuous delivery and DevOps. AWS cloud experience preferable. Design hybrid Integration solution and migration path for on-prem/cloud services. Experience of owning and contributing to the technical roadmap and strategy. Experience in … process improvements and defining best practice, inspiring teams to follow it. Understanding of Lean, Agile and DevOps principles Mentor team of varied experience levels Certification - preferably in TOGAF, Oracle, AWS Solution Architect Associate/Professional or similar Essential Skills Expereince in varied Architecture Landscape touch points of both On-Prem & Cloud, Hybrid, varied Programming Languages, Infrastructure(DR), Security, CI … architecture, containerisation, enterprise integration patterns, data storage in a highly available, distributed products. Cloud native delivery skills following open standards in - Containers As a Service/PaaS/IaaS, AWS CDK, Fargate, Secrets manager, Lambda, ECS, EKS, S3, MongoDB Atlassian, Serverless Functions and data insight solutions. Experience in designing systems for integration and re-use, using frameworks/ More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Seccl Technology Limited
coding practices. Strong experience with Infrastructure as Code (Terraform) and CI/CD (GitHub Actions) for automating cloud and identity configurations, including secure secrets management. Solid understanding of core AWS services relevant to modern authentication patterns, such as API Gateway, Lambda authorisers, and CloudWatch. A commitment to observability, with hands-on experience implementing structured logging, dashboards, and SLOs More ❯
