and improve dashboards, reports, and KPIs to track business performance and system usage. Facilitate communication between business units, technology teams, and external vendors, ensuring alignment and timely delivery. Support backlog management, capacity tracking, and change impact assessment for CRM initiatives. Create business cases highlighting investment vs return expectations, outlining key success metrics What We Expect From You 3+ years … modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI tracking. Familiarity with Agile and hybrid delivery models, backlog management, and prioritisation techniques (e.g., MoSCoW). Understanding regulatory requirements relevant to CRM systems (GDPR, SOX, FCA). Excellent communication and stakeholder management skills. You'll Be Proactive … Power BI, SQL). Requirements management and collaboration tools (Azure DevOps, Jira, Confluence). Process modelling and prototyping tools (BPMN, UML, Figma, Axure) Broader Responsibilities Contribute to continuous improvement backlog and DevOps readiness. Participate in environment setup, UAT, and testing as required. Support business readiness, training, and documentation for new releases and process changes. Ensure compliance with internal policies More ❯
and improve dashboards, reports, and KPIs to track business performance and system usage. Facilitate communication between business units, technology teams, and external vendors, ensuring alignment and timely delivery. Support backlog management, capacity tracking, and change impact assessment for CRM initiatives. Create business cases highlighting investment vs return expectations, outlining key success metrics What We Expect From You 3+ years … modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI tracking. Familiarity with Agile and hybrid delivery models, backlog management, and prioritisation techniques (e.g., MoSCoW). Understanding regulatory requirements relevant to CRM systems (GDPR, SOX, FCA). Excellent communication and stakeholder management skills. You’ll Be Proactive … Power BI, SQL). Requirements management and collaboration tools (Azure DevOps, Jira, Confluence). Process modelling and prototyping tools (BPMN, UML, Figma, Axure) Broader Responsibilities Contribute to continuous improvement backlog and DevOps readiness. Participate in environment setup, UAT, and testing as required. Support business readiness, training, and documentation for new releases and process changes. Ensure compliance with internal policies More ❯
Job Description Technology Lead A competitive salary including annual performance bonus, car/travel allowance of £8000 per annum and private medical healthcare. Permanent, Hybrid contract with the requirement to work from the Newhouse, Scotland depot 2-3 times per More ❯
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the More ❯
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the More ❯
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the More ❯
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the More ❯
