Technical Support & Incident Management Provide first-line technical support via phone, email, and ticketing systems for hardware, software, and network issues Triage and prioritise incoming support requests based on business impact and urgency Diagnose and resolve technical problems or escalate complex issues to appropriate specialist teams Maintain detailed incident records and ensure timely communication with end users System Administration … of ITIL framework and IT service management best practices Knowledge of cybersecurity principles and common threats Awareness of data protection regulations (GDPR, ISO 27001) and compliance requirements Familiarity with businesscontinuity and disaster recovery concepts Desirable Qualifications Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications Experience in a cybersecurity or professional services environment ITIL Foundation … by specialist teams My knowledge sharing activities help improve the overall capability of the service desk team I stay current with emerging technologies and security threats relevant to our business I complete required training and certifications within agreed timeframes Other information You will get an excellent salary, with world class benefits. As leading-edge technology company you will have More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
Professional Memberships Professional Qualifications/Certification i.e. Microsoft, Linux, VMware, Nutanix or Citrix Knowledge and experience of: Familiar with High-Performance Computing technologies Awareness of configuration management Familiar with businesscontinuity planning Providing IT infrastructure support in an environment servicing 500+ users Supervisory experience of junior staff at a technical level Working in a higher education environment Experience More ❯
Aberdeen, City of Aberdeen, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
into all operations, and leading compliance and IT delivery. You'll also be responsible for building and leading a small but scalable team (3-5), aligning technology roadmaps with business goals, and managing vendor relationships and audit requirements. Key Areas of Responsibility Cybersecurity Ensure compliance with ISO 27001, SOC 2, GDPR, and other frameworks. Lead incident response, vulnerability management … and threat detection. Oversee disaster recovery and businesscontinuity planning. Champion a DevSecOps culture across the organisation. IT Management Lead IT support, enterprise systems, and SaaS tooling. Manage IAM, endpoint security, networks, servers, and storage. Develop IT policies, asset tracking, and onboarding/offboarding processes. Drive continual improvement in IT systems and infrastructure. Leadership & Strategy Build and mentor … Why Apply? This is a fantastic opportunity to step into a pivotal role where you'll directly influence the security, scalability, and efficiency of global SaaS platforms in a business-critical industry. You'll work with a forward-thinking leadership team, lead strategy across cloud and IT, and make a real impact on the company's growth. Interested? Apply More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
into all operations, and leading compliance and IT delivery. You'll also be responsible for building and leading a small but scalable team (3-5), aligning technology roadmaps with business goals, and managing vendor relationships and audit requirements. Key Areas of Responsibility Cybersecurity Ensure compliance with ISO 27001, SOC 2, GDPR, and other frameworks. Lead incident response, vulnerability management … and threat detection. Oversee disaster recovery and businesscontinuity planning. Champion a DevSecOps culture across the organisation. IT Management Lead IT support, enterprise systems, and SaaS tooling. Manage IAM, endpoint security, networks, servers, and storage. Develop IT policies, asset tracking, and onboarding/offboarding processes. Drive continual improvement in IT systems and infrastructure. Leadership & Strategy Build and mentor … Why Apply? This is a fantastic opportunity to step into a pivotal role where you'll directly influence the security, scalability, and efficiency of global SaaS platforms in a business-critical industry. You'll work with a forward-thinking leadership team, lead strategy across cloud and IT, and make a real impact on the company's growth. Interested? Apply More ❯
aberdeen, north east scotland, united kingdom Hybrid / WFH Options
Spectrum IT Recruitment
into all operations, and leading compliance and IT delivery. You'll also be responsible for building and leading a small but scalable team (3-5), aligning technology roadmaps with business goals, and managing vendor relationships and audit requirements. Key Areas of Responsibility Cybersecurity Ensure compliance with ISO 27001, SOC 2, GDPR, and other frameworks. Lead incident response, vulnerability management … and threat detection. Oversee disaster recovery and businesscontinuity planning. Champion a DevSecOps culture across the organisation. IT Management Lead IT support, enterprise systems, and SaaS tooling. Manage IAM, endpoint security, networks, servers, and storage. Develop IT policies, asset tracking, and onboarding/offboarding processes. Drive continual improvement in IT systems and infrastructure. Leadership & Strategy Build and mentor … Why Apply? This is a fantastic opportunity to step into a pivotal role where you'll directly influence the security, scalability, and efficiency of global SaaS platforms in a business-critical industry. You'll work with a forward-thinking leadership team, lead strategy across cloud and IT, and make a real impact on the company's growth. Interested? Apply More ❯
inverurie, north east scotland, united kingdom Hybrid / WFH Options
Spectrum IT Recruitment
into all operations, and leading compliance and IT delivery. You'll also be responsible for building and leading a small but scalable team (3-5), aligning technology roadmaps with business goals, and managing vendor relationships and audit requirements. Key Areas of Responsibility Cybersecurity Ensure compliance with ISO 27001, SOC 2, GDPR, and other frameworks. Lead incident response, vulnerability management … and threat detection. Oversee disaster recovery and businesscontinuity planning. Champion a DevSecOps culture across the organisation. IT Management Lead IT support, enterprise systems, and SaaS tooling. Manage IAM, endpoint security, networks, servers, and storage. Develop IT policies, asset tracking, and onboarding/offboarding processes. Drive continual improvement in IT systems and infrastructure. Leadership & Strategy Build and mentor … Why Apply? This is a fantastic opportunity to step into a pivotal role where you'll directly influence the security, scalability, and efficiency of global SaaS platforms in a business-critical industry. You'll work with a forward-thinking leadership team, lead strategy across cloud and IT, and make a real impact on the company's growth. Interested? Apply More ❯
cloud and IT environments. Lead incident response, vulnerability management, and threat detection using SIEM tools, MDR and antivirus platforms. Secure and implement policies and procedures for disaster recovery and business continuity. Work with the CTO and the rest of the executive team to embed security into all operations (DevSecOps). IT Management Lead internal IT support, device management, enterprise More ❯
Compliance Manager Glasgow | Hybrid | Reporting to Finance DirectorWe’re looking for a detail-driven, proactive Compliance Manager to take charge of ensuring our business meets the highest standards. This role goes beyond box-ticking — you’ll be shaping compliance strategies, spotting risks before they become problems, and building a culture of continuous improvement.If you enjoy balancing detail with big … Leading internal audits to check policies and processes are being followed. Managing ISO accreditations (ISO9001, ISO27001, ISO22301, ISO45001, ISO14001). Overseeing PCI and FCA compliance requirements. Managing and testing businesscontinuity plans. Identifying risks and working with senior leaders to address them. Drafting, updating, and rolling out practical policies. Building strong relationships with auditors, insurers, and cyber security … This is a chance to be more than a “compliance checker.” You’ll be a key player in shaping how compliance is managed, ensuring high standards while helping the business grow stronger and smarter.If you’re ready to make compliance meaningful and have a genuine impact, we’d love to hear from you.Apply today through Cactus Search More ❯
Car/Van etc Area/Location:Glasgow- Edinburgh Central Belt Brief job description : My Client is an international provider of UPS systems and solutions; providing secure power and businesscontinuity to customers worldwide. Their innovative and comprehensive range of UPS systems and services protect a wide variety of organisations from the damaging effects of poor quality electrical … industrial UPS, charger and associated equipment supplied or maintained by the Client. This is a field based position primarily UK-based working on the industrial side of the Client business which is mainly onshore and offshore Oil/Gas facilities and Nuclear locations. Some travel time away from home should be expected with this position Qualifications : Minimum 2 years More ❯