CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯
CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯
Erskine, Renfrewshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You will need to have strong communication skills, both written and oral, with the ability to More ❯
delivery, and execute device swaps and warranty claims. Collaborate with service desk to ensure one-touch resolution and user satisfaction. Update ITSM tools and CMDB accurately post-task completion. Smart Hands Support Execute operationa... More ❯
delivery, and execute device swaps and warranty claims. Collaborate with service desk to ensure one-touch resolution and user satisfaction. Update ITSM tools and CMDB accurately post-task completion. Smart Hands Support Execute operational tasks in data center and comms room environments. Perform hardware checks, power cycles, device patching, and … experience in Field Support or Desktop Support roles. Hands-on experience with IT equipment setup, maintenance, and troubleshooting. Familiarity with ITSM tools and basic CMDB updates. Ability to work independently, professionally, and with attention to detail. Excellent communication and coordination skills. More ❯
delivery, and execute device swaps and warranty claims. Collaborate with service desk to ensure one-touch resolution and user satisfaction. Update ITSM tools and CMDB accurately post-task completion. Smart Hands Support Execute operational tasks in data center and comms room environments. Perform hardware checks, power cycles, device patching, and … experience in Field Support or Desktop Support roles. Hands-on experience with IT equipment setup, maintenance, and troubleshooting. Familiarity with ITSM tools and basic CMDB updates. Ability to work independently, professionally, and with attention to detail. Excellent communication and coordination skills. More ❯
Job Description: At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto; it's something we strive towards constantly through our work. Every day we deliver mission-critical services in a secure environment whilst More ❯
