1 of 1 Permanent Capacity Management Jobs in Scotland

Operational Comms Engineer on a permanent basis on a salary of £45,786/annum. This role will be based in Cambuslang. Responsibilities: - Make full use of IT Service Management (ITSM) tools available to work effectively and efficiently, complying with ITIL framework principles, ensuring resolutions or fulfilments are undertaken within agreed service level agreement(s) (SLAs). - Undertake ongoing … as necessary to ensure ongoing compliance with mandatory requirements in a range of key subjects, such as cyber safety, health, and safety, DSE. - Contribute to the development, implementation, and management of quality standards across the Digital and Technology Services Operations team. - Lead a documentation culture within Digital and Technology Services to ensure high quality documentation in the relevant subject … between direct reports and other teams within Digital and Technology Services. Provide technical leadership on the implementation of developed solutions. Including analysis, development and implementation of appropriate performance and capacity management of all operational comms solutions. - Inspire and motivate direct reports to provide an exceptional customer centric technical support service. Provide training/advice/mentoring to other More ❯