Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Be-IT
under pressure. Strong communication skills with both technical and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
SeeByte
IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. Strong experience supporting and maintaining enterprise Windows desktop More ❯
success rate in root-cause analysis and solution implementation. Certifications (preferred but not required): Relevant certifications, such as CompTIA A+, Network+, Microsoft Certified: Windows Server, Microsoft Azure certifications, or Cisco CCNA, are advantageous. Customer Service Skills : Excellent customer service and communication skills, with a client-focused approach to technical support. Organisational Skills : Ability to manage time effectively, prioritise tasks More ❯
success rate in root-cause analysis and solution implementation. Certifications (preferred but not required): Relevant certifications, such as CompTIA A+, Network+, Microsoft Certified: Windows Server, Microsoft Azure certifications, or Cisco CCNA, are advantageous. Customer Service Skills : Excellent customer service and communication skills, with a client-focused approach to technical support. Organisational Skills : Ability to manage time effectively, prioritise tasks More ❯
with IT ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks Understanding of DNS, DHCP, VPNs, and firewall configurations Experience with virtual machines (VMWare) Cisco CCNA certifications (or working towards) What’s on Offer Opportunities for professional development and technical training Supportive, collaborative team culture Exposure to a wide range of technologies and industries More ❯
and availability of information and access. Work alongside the UC team covering network aspects for the delivery of Microsoft Teams solutions. Supporting the UC teams migration of on-prem Cisco UC infrastructure to Cisco hosted or Cloud solutions. QoS implementations to aid the changing UC landscape with and Wide Area Network capacity planning and upgrades Rollout of Cisco … procedures related to network hardware and software. Provide technical support and consultation for IT and end-user departments. Qualifications: Proven experience as a Network Engineer focusing on routing, switching, Cisco WiFi Deep understanding of networking protocols (e.g., QoS, BGP, OSPF, HSRP, 802.11, 802.1x, IPSEC). Hands-on experience with monitoring, network diagnostic, and network analytics tools including Cisco ThousandEyes. Knowledge of Cisco SD-WAN, SD-Access, Catalysts Center and ISE a plus Network firewall policy administration a plus Hands-on experience of automation/scripting and configuration management tools such as Ansible University degree in Computer Science or a related subject. Professional certification (e.g., CCNA, CCNP) is preferred. Experience with Cisco: switches, routers, firewalls, Catalyst More ❯
understanding of computer hardware, software, and networking. Strong verbal and written communication skills. Ability to troubleshoot and resolve basic to moderate technical issues. Relevant certifications (e.g., Microsoft 365 administration, Cisco CCNA) are advantageous. Desirable: ITIL v4 Foundation certification. Experience in regulated sectors such as Food or Life Sciences. Core Competencies: Problem-solving and analytical thinking Meeting deadlines and managing More ❯
understanding of computer hardware, software, and networking. Strong verbal and written communication skills. Ability to troubleshoot and resolve basic to moderate technical issues. Relevant certifications (e.g., Microsoft 365 administration, Cisco CCNA) are advantageous. Desirable: ITIL v4 Foundation certification. Experience in regulated sectors such as Food or Life Sciences. Core Competencies: Problem-solving and analytical thinking Meeting deadlines and managing More ❯
Alness, Ross-shire, United Kingdom Hybrid / WFH Options
Teleperformance Ltd
with MS Office Packages Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications More ❯
the service desk tickets and to ensure requests are responded to within agreed SLAs. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS/DHCP knowledge. **Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week More ❯
service desk tickets and to ensure requests are responded to within agreed SLA’s. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS/DHCP knowledge. **Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week More ❯
years of relevant Field Engineering experience (telecoms/utilities) Hands-on installation, commissioning, and maintenance experience on PDH, SDH, Microwave, DC Chargers, and IP networks Knowledge of Cisco and Alcatel products, LAN/WAN, and MPLS Full UK Driving Licence (mandatory), vans will be provided. Must be eligible for SC clearance. Desirable certifications: NRSWA, EUSR, IOSH, Emergency First Aid More ❯
VTP, TCP/IP, DNS, DHCP. Proven experience in network design and implementation, including resilient topologies and SD-WAN solutions. Hands-on experience with major networking platforms such as Cisco, Arista, and Palo Alto. Familiarity with cybersecurity principles including firewalls, VPNs, and secure network design. Scripting and automation skills (e.g., Python, Ruby, Perl) for network task automation. Ability to … thinking. Ability to manage multiple priorities and work in fast-paced environments. Education & Certifications: Bachelor’s degree in computer science, Information Technology, or a related field. Professional certifications preferred: Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) CompTIA Network+ Advanced certifications such as CCIE or JNCIE-ENT are a plus More ❯
service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in network infrastructure management , ideally in a global or multi-site organization. Strong hands-on knowledge of Cisco , Firewalls , LAN/WAN , Wi-Fi , load balancers , and cloud-connected environments. Experience delivering or managing SD-WAN implementations. Ability to balance BAU and project-based work in a More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
with our leading Edinburgh-based client, specialising in digital transformation. The Network Infrastructure Engineer will be tasked with working on a large programme of projects and upgrades to the Cisco-based network infrastruc click apply for full job details More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
Proven experience managing IT teams and delivering technology strategy in a complex environment. ** Strong technical background across Microsoft technologies, networking, and unified communications. ** Experience with telephony platforms (e.g. Avaya, Cisco, Genesys, or similar) would be highly advantageous. ** Sound understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus. ** Excellent supplier management and contract governance experience. ** Strong communicator and More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
Proven experience managing IT teams and delivering technology strategy in a complex environment. ** Strong technical background across Microsoft technologies, networking, and unified communications. ** Experience with telephony platforms (e.g. Avaya, Cisco, Genesys, or similar) would be highly advantageous. ** Sound understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus. ** Excellent supplier management and contract governance experience. ** Strong communicator and More ❯
region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM More ❯
region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM More ❯
enable business efficiency and growth. What we’re looking for: 10+ years in IT, with 5+ in leadership (Infastructure/Cyber/Security) Experience with contact centre technologies (Avaya, Cisco, Genesys, etc.). Strong knowledge of cloud/on-prem infrastructure & security frameworks. Proven ability to manage projects, suppliers, and stakeholders. A confident leader with excellent communication skills. Ready More ❯