another think creatively and look beyond – because when we’re each at our best, we’re even more powerful together. Penguin Soluitons is seeking an experienced IT Infrastructure & Service DeliveryManager to join our team. This role involves managing and coordinating the delivery of IT services to ensure they meet the needs of our business. This will … service management processes aligned with ITIL best practices, including incident, problem, change, and asset management Standardizing our IT operations to ensure consistency, efficiency, and compliance, driving forward ITIL service delivery across the group, ensuring best practices are embedded in our daily operations Ensuring our IT services meet the highest availability, performance, and security standards to support our business objectives. … or assignments as designated by management. Qualifications Minimum 7 years’ experience in IT operations, with at least 3 years in an IT operations leadership role, managing ITIL-driven service delivery with a fantastic track record of managing IT teams, projects, and vendors in a multi-site environment Hold ITIL v4 Managing Professional (MP) or ITIL v4 Foundation, as a More ❯
and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities Description of Role Service DeliveryManager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … As the first point of contact for key serviced clients, the Service DeliveryManager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service DeliveryManager will own the client service … relationship and oversee a range of activities to facilitate seamless service. A North Service DeliveryManager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working More ❯
IT Infrastructure & Service DeliveryManager On-site | £50,000–60,000 + bonus & benefits Are you a hands-on IT leader with a passion for service excellence and team development? Ready to lead global operations, coach early-career talent, and drive ITIL-aligned service delivery in a fast-paced environment? Excellent opportunity for an experienced IT Infrastructure … Service DeliveryManager to lead a global IT support function. You’ll manage a shift-based team, provide skills development/support of team, and ensure seamless service across time zones, all while staying close to the tech. What You’ll Do: Lead a global IT service desk team Coach and develop junior IT staff — technical skills, customer … embed ITIL-aligned processes using ITSM tools (ServiceNow experience a plus). Report on service metrics: ticket SLAs, customer satisfaction, and process performance. Drive IT projects — from scoping to delivery — using influence and cross-team collaboration. Be a visible leader across shifts, ensuring face time and support for all team members. What You’ll Bring: 3+ years in IT More ❯
Vaccination and Immunisation Programme, working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service DeliveryManager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical staff as part of the Vaccination … and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will have strong communications and presentation skills, with the ability to use these to lead, influence … mediate in an often challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability to take the initiative, deal with conflicting More ❯
The team you'll be working with: SOC Technical Security Service DeliveryManager We are currently recruiting for a dynamic Technical Security Service Deliverymanager to join our growing Security Operations Centre business. This vacany is hybrid variabe based in Glasgow. About Us NTT DATA is one of the world's largest Global Security services providers … play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you will be doing; Using your background in SOC Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer … teams. Coordinate post incident investigation with relevant teams or third parties and document the appropriate report to be provided to the customer Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly service More ❯
Service Provider (MSP) serving the public & the private sector, that offers Cyber Security solutions and was voted Microsoft Partner of the year! They are currently seeking a permanent Service DeliveryManager to join their team. If you are interested in this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage More ❯
potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior Service DeliveryManager has responsibility for the delivery of all production IT services to the firm. Working closely with the Systems and IT Security managers, this person assures a … high-quality service to end users. The Service DeliveryManager ensures Service Support and Service Delivery Processes are in place and managed effectively. As well as managing within the IT team, this is a "business facing" role and requires the establishment and management of expectations within the firm and drives the IT Service Team to achieve those … expectations to a high standard. Roles and Responsibilities : Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals. Ensure the delivery of services meets agreed-upon SLAs (Service Level Agreements) and KPIs (Key Performance Indicators). Develop and maintain detailed project plans, timelines, and budgets, ensuring projects More ❯
with the CoE & EIM team. Engage in resolving data quality and process issues affecting reporting accuracy. Conduct audits of models, visualizations, and documentation for compliance with standards. Analytics Project Delivery: Provide input during design workshops to align on deliverables and effort. Ensure timely delivery of analytics projects. Lead the team in planning and coordinating development activities. Act as … the delivery team lead for ongoing projects, monitoring progress and aiding report builders. Manage delivery-level risks and escalate issues as needed. Collaborate with stakeholders to ensure solutions are sustainable and fit for purpose. Coaching and Mentoring: Lead and support report builders in their daily tasks and design discussions. Mentor the team to enhance skills in data modeling … for experience in Python or R; exposure to automation tools (RPA) is preferred. Agile Methodologies : Experience in Agile (certifications preferred), with a track record of leading scrums and supporting delivery teams. Project Management : Familiarity with project management tools like Jira and code/documentation management using GitHub. Communication : Excellent written and verbal communication skills across all organizational levels. Team More ❯
As a Software DeliveryManager you will take the technical lead in delivering advanced software solutions that support the energy sector’s transition toward sustainable power. You will coordinate end-to-end project execution, working closely with implementation teams, engineering, and the customer to ensure high-quality energy software systems. Key Responsibilities: Serve as the Technical Lead across … projects, owning the Delivery Model and guiding multidisciplinary teams through solution deployment, configuration, integration, and testing. Build and manage effective Work Breakdown Structures, track activities, and provide progress updates to the Project Manager. Drive Agile and DevOps methodologies in software implementation and continuous improvement initiatives. Collaborate with the Project Manager on scope, risk, and change management while maintaining … Evaluate and document change requests or project risks with mitigation strategies in coordination with Solution Design and Project Management teams. Assist in pre-sales and bid support by validating delivery models and effort estimates. Ensure smooth handover to maintenance through structured knowledge transfer and project closure. Adhere to and support enhancements of the Quality Management System and Health & Safety More ❯
Join us as a Change DeliveryManager at Barclays, where you'll support on critical Strategic Investment Change Initiatives in Fraud, Wholesale Client Onboarding & GFCO, Chief Controls Office covering end to end Change and Transformation responsibilities. As part of our team, you'll also benefit from being part of a vast professional network, collaborating with industry leaders and … experts To be successful as a Change DeliveryManager you should have experience with Both agile and traditional project delivery methods and the end to end delivery of Agile change and transformation processes Adept use if MS Office suite, to interpret a range of data sets and create meeting materials to drive decision making. Communication Skills More ❯
I am currently recruiting for an ADMS software deliverymanager to work for global manufacturing company based out of their Edinburgh office. My client are a world leader for Grid Software solutions enabling companies world-wide to optimize their control of the Grid and the transformation towards sustainable energy sources. Responsibilites The Services DeliveryManager owns … the projects Delivery Model and is the Technical Leader on the Project, working with highly skilled teams to manage and execute software deployment, configuration, integration and testing. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management. Project Execution control: Building effective Work Breakdown Structures (WBS), activity … tracking to update Project Manager on progress, implementing the delivery with Agile methodology when applicable. Accountable for the end-to-end project delivery to meet the schedule, cost and quality commitments. Contribute to Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Expertise More ❯
Vacancy Title: Service DeliveryManager (AVEVA PI) Contract Type: Permanent Location: Aberdeen Industry: Mechanical & Electrical Engineering IT & Software Development Salary: Competitive Start Date: 2024-06-14 REF: J Contact Name: Jack Elliott Contact Email: Vacancy Published: about 1 year ago AVEVA PI Support Manager/Service DeliveryManager Location - Aberdeen (Hybrid) Do you have OSI … tangible business value from innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service DeliveryManager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that customers are supported 24/… party softwares. • Good knowledge of Microsoft Office products, Word, Excel, PowerPoint, Visio • Good knowledge of Project Planning Tools - e.g. MS Project • Previous experience as a Snr Support Engineer, Programme Manager or Service DeliveryManager • Previous experience working within Systems Integration • Demonstrable experience of successfully leading a Team Skills and Abilities • Excellent analytical skills • Excellent verbal and written More ❯
We are seeking skilled data professionals who are passionate about delivering value to our clients. As a DeliveryManager at Arreoblue, you'll play a crucial role in executing data projects from concept to delivery, working on some of the most exciting and varied projects across a range of enterprises - from some of the largest global companies … who enjoys collaborating with others, learning new things, and contributing to both internal and public communities, we'd love to hear from you. What You Will Do As a DeliveryManager, you'll be an expert in the delivery of complex projects ideally in the data and AI space, managing both the technical and commercial aspects of … performing teams is essential. Why Choose Arreoblue As partners with Microsoft, Databricks, BlakYaks and Datometry, we offer an expansive range of training, knowledge, and opportunities within the data and delivery industry. We are committed to investing in our people, and this is reflected in our team’s culture and approach to work. We love data and are deeply engaged More ❯
We are seeking skilled data professionals who are passionate about delivering value to our clients. As a DeliveryManager at Arreoblue, you'll play a crucial role in executing data projects from concept to delivery, working on some of the most exciting and varied projects across a range of enterprises - from some of the largest global companies … who enjoys collaborating with others, learning new things, and contributing to both internal and public communities, we'd love to hear from you. What You Will Do As a DeliveryManager, you'll be an expert in the delivery of complex projects ideally in the data and AI space, managing both the technical and commercial aspects of … performing teams is essential. Why Choose Arreoblue As partners with Microsoft, Databricks, BlakYaks and Datometry, we offer an expansive range of training, knowledge, and opportunities within the data and delivery industry. We are committed to investing in our people, and this is reflected in our team’s culture and approach to work. We love data and are deeply engaged More ❯
We are seeking skilled data professionals who are passionate about delivering value to our clients. As a DeliveryManager at Arreoblue, you'll play a crucial role in executing data projects from concept to delivery, working on some of the most exciting and varied projects across a range of enterprises - from some of the largest global companies … who enjoys collaborating with others, learning new things, and contributing to both internal and public communities, we'd love to hear from you. What You Will Do As a DeliveryManager, you'll be an expert in the delivery of complex projects ideally in the data and AI space, managing both the technical and commercial aspects of … performing teams is essential. Why Choose Arreoblue As partners with Microsoft, Databricks, BlakYaks and Datometry, we offer an expansive range of training, knowledge, and opportunities within the data and delivery industry. We are committed to investing in our people, and this is reflected in our team’s culture and approach to work. We love data and are deeply engaged More ❯
start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. An exciting opportunity has arisen for an Engineering DeliveryManager within Thales Optronics and Missile Electronics (OME). This role will be on at least one of our significant development and production projects within OME. As an … Engineering DeliveryManager you will work in collaboration with the Programme Managers, the Engineering Delivery Lead, the Head of Engineering Delivery and the wider engineering team to ensure delivery of the engineering development projects. In this role you will be responsible for: leading high performing, multi-discipline engineering teams to generate engineering solutions that meet … the Customer needs the definition of the engineering delivery strategy and resource profile based on the engineering estimates to ensure the delivery of the project managing the interfaces with the overall delivery strategy for the wider programme defining the organisation and work breakdown, with the Programme Manager, required to deliver to the Customer needs defining and More ❯
Vacancy Location Edinburgh This is a Temporary , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We are looking for a Community DeliveryManager to join us on a 6 month Fixed Term Contract. We have an exciting opportunity for a Community DeliveryManager to join our evolving team. … every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community DeliveryManager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity … the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere More ❯
. Connect to your opportunity Your role will involve: Leading programme management functions on large scale transformation programmes Ensuring our transformation programmes are delivered with good governance Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies Use knowledge of the S/4 HANA Cloud roadmap and … competencies: Demonstrate extensive experience of programme management on ERP implementations, across all phases of a programme lifecycle Extensive experience influencing stakeholders in senior client positions Thought leadership in latest delivery SAP programme methodology, phases and activities Expertise in delivering good governance of ERP implementations, including in risk mitigation, dependency management and effective programme planning Good knowledge of SAP products More ❯
. Connect to your opportunity Your role will involve: Leading programme management functions on large scale transformation programmes Ensuring our transformation programmes are delivered with good governance Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies Use knowledge of the S/4 HANA Cloud roadmap and … competencies: Demonstrate extensive experience of programme management on ERP implementations, across all phases of a programme lifecycle Extensive experience influencing stakeholders in senior client positions Thought leadership in latest delivery SAP programme methodology, phases and activities Expertise in delivering good governance of ERP implementations, including in risk mitigation, dependency management and effective programme planning Good knowledge of SAP products More ❯
