As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user … centricity - with a set of tools and methods you can draw upon to embed designthinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first More ❯
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
to improve learning journeys and explore what's possible. You'll play a key role in evolving our digital learning ecosystem into a best-in-class offering. Key responsibilities: Design and deliver end-to-end e-learning modules (including video, audio, and interactive assets) for business-critical topics, compliance, and customer-focused development. Develop structured learning journeys in our … enhance learning content that feeds into our Learning Experience Platform, supporting skill self-assessment and role profiling. Ensure all content meets WCAG 2.1 AA accessibility standards and reflects universal design thinking. Bring curiosity and systems thinking to the table, actively explore new tools, formats, and design strategies that enhance learner experience. Collaborate with cross-functional stakeholders (including … tech and operations) to uncover opportunities for learning innovation. Use data, learner feedback, and platform analytics to iterate content and make evidence-based design decisions. Contribute to shaping a best-in-class digital learning offering that sets a new standard for effectiveness, inclusivity, and engagement. Qualifications You're a creative, inquisitive learning designer who thrives on making complex content More ❯
Employment Type: Permanent, Part Time, Work From Home