Ops + Maintenance Lead (NMC)
- Location
- Kirkintilloch, Scotland, United Kingdom
Telecoms Risk Register and ensure all new technology aligns with contract SLAs through effective Acceptance into Live Service processes. Serve as the Network Management Center (NMC) Manager, overseeing contractor NOC and Service Desk operations to ensure Service Level Agreements are consistently met. Manage asset and inventory systems, conducting trend … problem reviews, and developing technical solutions to resolve recurring faults. Act as the escalation point for the SPEN business, coordinating fault management activities to minimize network disruptions and business impact. Work closely with Design & Standards and Engineering & Deployment teams to ensure seamless integration of new technologies into ...