IT Service Desk/Support Analyst Location: Bathgate About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and … enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is … our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively More ❯
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of More ❯
ML1, Calderbank, North Lanarkshire, Lanarkshire, United Kingdom
Enable Scotland
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of More ❯
Job Title - IT Support Analyst Location - Glasgow City Centre Hours - 40 hrs per week Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. A progressive organisation, we operate over 110 clinics. The group operates in the UK, Ireland, Croatia and Germany. A … fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit an experienced IT Support Analyst to based in our Head Office in the city Centre of Glasgow. The role will involve supporting both the head office and operational areas of the business; as such an understanding of diverse infrastructures … throughout Scotland so a driving license will be essential. Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Hours of work are predominantly between 8AM and 5.30PM on a rotational shift pattern basis and a degree of flexibility is More ❯
Job Title - IT Support Analyst Location - Glasgow City Centre Hours - 40 hrs per week Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. A progressive organisation, we operate over 110 clinics. The group operates in the UK, Ireland, Croatia and Germany. A … fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit an experienced IT Support Analyst to based in our Head Office in the city Centre of Glasgow. The role will involve supporting both the head office and operational areas of the business; as such an understanding of diverse infrastructures … throughout Scotland so a driving license will be essential. Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Hours of work are predominantly between 8AM and 5.30PM on a rotational shift pattern basis and a degree of flexibility is More ❯
Job Title - IT Support Analyst Location - Glasgow City Centre Hours - 40 hrs per week Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. A progressive organisation, we operate over 110 clinics. The group operates in the UK, Ireland, Croatia and Germany. A … fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit an experienced IT Support Analyst to based in our Head Office in the city Centre of Glasgow. The role will involve supporting both the head office and operational areas of the business; as such an understanding of diverse infrastructures … throughout Scotland so a driving license will be essential. Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Hours of work are predominantly between 8AM and 5.30PM on a rotational shift pattern basis and a degree of flexibility is More ❯
our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities The Senior IT Support Analyst will be responsible for providing advanced technical support and troubleshooting assistance across our UK & Europe locations, covering hardware, software, and other business-critical systems. In addition … to resolving complex IT issues, the role involves supporting a variety of day-to-day operational needs - including meeting room technology, AV setups, and collaboration tools - ensuring seamless user experiences and minimal disruption. Success in this position requires close collaboration with team members and stakeholders to maintain business continuity and drive user satisfaction. Specific duties will include: Act as … 2nd line technical issues, delivering responsive and knowledgeable support to end-users across desktop, laptop, and peripheral environments Manage and resolve incidents, service requests, and operational tasks via the IT ticketing system, maintaining high closure rates and strong customer satisfaction Support the installation, configuration, and maintenance of end-user hardware, software, and mobile devices, ensuring secure and efficient day More ❯
Evolve-IT are delighted to bring to market a1st Line IT Support roles based in Edinburgh. You will play a key role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client is a … well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating to 2nd and … annum with a strong benefits package including private healthcare and opportunities to upskill and gain new certifications. If you are a skilled techy with one to two years of IT Support experience and excellent customer service skills, this is the job for you. More ❯
Evolve-IT are delighted to bring to market a1st Line IT Support roles based in Edinburgh. You will play a key role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client is a … well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating to 2nd and … annum with a strong benefits package including private healthcare and opportunities to upskill and gain new certifications. If you are a skilled techy with one to two years of IT Support experience and excellent customer service skills, this is the job for you. More ❯
