1 to 25 of 26 Permanent IT Support Jobs in Scotland

Job title : 2nd Line IT Support Engineer Salary: £32 , 000 - £35,000 + Benefits Location: Glasgow Working Hours : Between 8:00am - 6:00pm (8 hour working days) Working style : Hybrid 4 days in the office a week Start date : ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2nd Line … IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd … Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations. Essential skills - 2nd Line IT Support Engineer Windows desktop & Server Active Directory/Azure Networking fundamentals - DNS, DHCP, VPN, TCP/IP Microsoft 365 Intune Telecoms support - VoIP, Gamma, Giacom, SIP Trunk Desirable - 2nd Line IT More ❯

Full-time and Permanent Salary £31,781 - £34,793 (pay award pending) Plus generous benefits package Hybrid/flexible working About the role We're looking for an experienced IT Support Officer to play a vital part in keeping our people and technology connected. If you have strong IT support experience and a talent for problem … solving alongside excellent customer service skills, we'd love to hear from you. You'll provide high-quality technical support across all four of our inspiring galleries in the heart of Edinburgh, as well as for colleagues working flexibly. You'll work in an environment where technology plays a key role in enhancing both the visitor experience and our … operational success. This is a varied and rewarding role where no two days are the same. One moment you might be helping a colleague resolve a critical IT issue, and the next you could be supporting digital systems that shape the visitor journey. As part of our small, dedicated IT team, you'll help support, maintain, and More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide … 2nd Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform … customer systems (using tools like ConnectWise RMM) and remediate alerts e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in anMSP or IT support providerenvironment isessential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience withWindows 11, MacOSandMicrosoft 365administration (Exchange Online More ❯

Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and … arenas and implementation of projects in the cloud Knowledge of web services, API, REST, and RPC Main Responsibilities and Key Accountabilities: Oversee the maintenance and administration of the schools IT networks and cloud based services. Provide high-level technical support to all users across the College, both academic and administrative. Act as an escalation point for complex issues … deputizing for the IT Services Manager when required. Distribute ICT consumables as necessary and manage IT assets effectively. Utilize the service management system for: oProblem investigation and diagnosis. oImplementation of solutions and documentation of actions and findings. oCommunication with users throughout support processes. oEscalation of problems to 3rd line support as needed. oCoordination with external agencies More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide … 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues … systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide … 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues … systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide … 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues … systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide … 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues … systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS More ❯

We're working with a well established international organisation who are growing their IT function in Glasgow. They're looking for an IT Support Engineer to join their close knit team and play a hands on role across applications, infrastructure, and end user support. This is a brilliant opportunity for someone with a couple of years' experience … in IT support who's keen to grow their skills, get stuck into project work, and progress into a specialist role over time. The Role You'll be part of a small Glasgow based IT team supporting around 400 users across the UK and overseas. No two days will be the same, one day you'll be … supporting business applications and liaising with vendors, the next you could be setting up hardware, working with cloud platforms, or helping on a large scale IT project. Some of the things you'll be involved in: Supporting business applications (triage, investigation, upgrades, patching). Managing Active Directory, shared network folder access, and user accounts. Assisting with Azure cloud services More ❯

We're working with a well established international organisation who are growing their IT function in Glasgow. They're looking for an IT Support Engineer to join their close knit team and play a hands on role across applications, infrastructure, and end user support. This is a brilliant opportunity for someone with a couple of years' experience … in IT support who's keen to grow their skills, get stuck into project work, and progress into a specialist role over time. The Role You'll be part of a small Glasgow based IT team supporting around 400 users across the UK and overseas. No two days will be the same, one day you'll be … supporting business applications and liaising with vendors, the next you could be setting up hardware, working with cloud platforms, or helping on a large scale IT project. Some of the things you'll be involved in: Supporting business applications (triage, investigation, upgrades, patching). Managing Active Directory, shared network folder access, and user accounts. Assisting with Azure cloud services More ❯

1st Line IT Support/Helpdesk Engineer Location: Perth, Scotland Salary: £24,000 - £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK and internationally … and specialise in IT support and cyber security, but just as importantly, they care about people. Whether it is helping a client solve a tech issue or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support Engineer … when they run into technical trouble, helping them to solve problems and guiding them to the right solutions. You will also be learning as you go, with plenty of support from their experienced team. You do not need to be an expert. If you are comfortable with technology, enjoy helping people, and want to build a career in IT More ❯

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems … biennially) LOCATION: Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments … Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security More ❯

IT Support Engineer Location: Glasgow Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯

offers an innovative and supportive work environment where career progression and development are actively encouraged. Due to organisational growth and further expansion, a role has been created for an IT Service Desk Support. Your new role As a passionate and adept individual, your primary responsibility is to manage and execute a range of support tasks. Providing excellent servicing … to both internal and external stakeholders, you will contribute to improving the operations' productivity. Key Responsibilities: Provide 1st and 2nd line support across various systems and services. Resolve incidents and service requests via phone, email, and ITSM platform. Troubleshoot issues in Windows-based software and business-critical applications across warehouse, transport, and office settings. Deploy and maintain IT hardware including PCs, laptops, mobile devices, printers, and warehouse equipment. Support IT aspects of site openings, closures, and relocations. Communicate effectively with users of all technical levels. Manage and resolve tickets in line with SLAs. Identify trends and contribute to service improvement. Use monitoring tools to proactively detect and escalate issues. Collaborate with other tech teams to More ❯

offers an innovative and supportive work environment where career progression and development are actively encouraged. Due to organisational growth and further expansion, a role has been created for an IT Service Desk Support. Your new role As a passionate and adept individual, your primary responsibility is to manage and execute a range of support tasks. Providing excellent servicing … to both internal and external stakeholders, you will contribute to improving the operations' productivity. Key Responsibilities: Provide 1st and 2nd line support across various systems and services. Resolve incidents and service requests via phone, email, and ITSM platform. Troubleshoot issues in Windows-based software and business-critical applications across warehouse, transport, and office settings. Deploy and maintain IT hardware including PCs, laptops, mobile devices, printers, and warehouse equipment. Support IT aspects of site openings, closures, and relocations. Communicate effectively with users of all technical levels. Manage and resolve tickets in line with SLAs. Identify trends and contribute to service improvement. Use monitoring tools to proactively detect and escalate issues. Collaborate with other tech teams to More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm click apply for full job details More ❯

Grace May is delighted to be partnering with our client, a growing organisation in the [industry/sector], who are looking to add an experienced 2nd/3rd Line IT Support Engineer to their team. The role In this position, you’ll provide both 2nd and 3rd line support across servers, networks, and virtualisation, acting as a … key escalation point for technical issues. You’ll also have the chance to contribute to infrastructure projects and work with modern technologies. Key responsibilities Providing 2nd and 3rd line support for users and infrastructure. Supporting and maintaining VMware environments (vSphere/ESXi). Administering Windows Server technologies , Active Directory, and Exchange/O365. Troubleshooting and configuring networking (switches, firewalls … and resolving complex incidents in line with SLAs. Assisting with infrastructure upgrades and project delivery. Producing and maintaining technical documentation. About you Experienced in a 2nd/3rd line support role . Skilled with VMware and virtualisation technologies. Confident working with Windows Server, Active Directory, and core infrastructure services . Strong knowledge of networking fundamentals (firewalls, routing, switching). More ❯

and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice! Two positions are available, with an immediate start! Why Brightskye? At Brightskye, we're passionate about using technology to power innovation and make a real difference … for our clients. As part of our team, you’ll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available. What you’ll be doing: Acting as the first point of contact for customers for IT issues – from forgotten password to printer meltdowns to connectivity issues! Speaking with … customers over the phone or email. Helping set-up and configure hardware and software. Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. Monitoring customers’ servers, internet connections and back-up systems. Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd. What we More ❯

Are you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP that have customers across Scotland? You will be predominantly home based but will be expected to be on More ❯

A long established software business are looking for a Senior Support Engineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated Support Engineer to play a key role in helping clients and … to join at an exciting point of change. The business is in the middle of building a next generation platform, and you'll be right at the heart of it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯

A long established software business are looking for a Senior Support Engineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated Support Engineer to play a key role in helping clients and … to join at an exciting point of change. The business is in the middle of building a next generation platform, and you'll be right at the heart of it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯

About Daxtra: Headquartered in the UK, the Daxtra Group consists of entities in several countries worldwide. The company develops and sells software as a service (SaaS) to the recruitment industry. The group has a strong trading record across the last More ❯