18 of 18 Permanent IT Support Jobs in Scotland

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

IT Support/IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. Key … Responsibilities Serve as the initial point of contact for IT support requests and incidents. Prioritise, manage, and resolve Service Desk calls, escalating issues when necessary. Investigate and troubleshoot technical problems across various systems and devices. Communicate clearly with users at all levels, translating technical issues into plain language. Create and manage user accounts across multiple systems. Monitor and … release quarantined emails through mail-sweeping tools. Support the setup and maintenance of secure remote working environments. Develop and maintain accurate and up-to-date Service Desk documentation. Technologies and Tools Supported Dell laptops and Windows 11 Microsoft 365 Suite Two-Factor Authentication tools BigHand Digital Dictation iManage Work10 (Document Management System) iOS mobile devices Candidate Requirements A minimum More ❯

Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯

Are you a passionate IT professional who isn’t afraid to bring their personality to work? Then we want to hear from you! Consider IT is an award-winning managed IT services provider with offices in Edinburgh, Glasgow, and London. For over 15 years, they’ve been helping businesses of all sizes stay productive and secure by … delivering IT support, cybersecurity, cloud solutions, and business continuity services. Known for their friendly, client-first approach, Consider IT prides itself on being one of the UK’s most approachable and down-to-earth IT experts. Their mission is simple: make technology work harder and smarter for businesses. We are looking for an enthusiastic individual to … join the Consider IT team as an IT Support Apprentice. This is a fantastic opportunity to kick start your career in IT while gaining hand on experience and working towards a recognised qualification. Responsibilities: Assist in the maintenance and support of IT Systems and Infrastructure Provider first-line technical support to clients for More ❯

of the UK's foremost care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an IT Support Officer to join our team. As an IT Support Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support for our employees. Your support will include assisting with problems over the phone. As … the point of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge. You'll be responsible for recording, monitoring and following up on support calls to ensure problems have been solved swiftly and accurately. Depending on each specific situation, you will identify when an More ❯

of the UK's foremost care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an IT Support Officer to join our team. As an IT Support Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support for our employees. Your support will include assisting with problems over the phone. As … the point of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge. You'll be responsible for recording, monitoring and following up on support calls to ensure problems have been solved swiftly and accurately. Depending on each specific situation, you will identify when an More ❯

one of the UK's foremost care providers. With over 25 years' experience and c. 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an IT Support Supervisor to join our team. As an IT Support Supervisor at Barchester, you will be working as part of the IT Help Desk team to both allocate work to the team, as well as provide front line technical support for our employees. You … weekends when needed, there is a potential need for travel and overnight stays, so a full clean UK driving licence is essential. ABOUT YOU To join Barchester as an IT Support Supervisor, you'll be a team player whose phone manner is confident and friendly. You'll have previous experience of managing a team and allocating work. You More ❯

one of the UK's foremost care providers. With over 25 years' experience and c. 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an IT Support Supervisor to join our team. As an IT Support Supervisor at Barchester, you will be working as part of the IT Help Desk team to both allocate work to the team, as well as provide front line technical support for our employees. You … weekends when needed, there is a potential need for travel and overnight stays, so a full clean UK driving licence is essential. ABOUT YOU To join Barchester as an IT Support Supervisor, you'll be a team player whose phone manner is confident and friendly. You'll have previous experience of managing a team and allocating work. You More ❯

leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job description: To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User … Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within … Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on More ❯

IT Service Desk Support Permanent West Lothian Competitive Salary Your new company A UK-based logistics organisation focused on integrating technology to enhance operational efficiency. Our client offers an innovative and supportive work environment where career progression and development are actively encouraged. Due to organisational growth and further expansion, a role has been created for an IT Service Desk Support. Your new role As a passionate and adept individual, your primary responsibility is to manage and execute a range of support tasks. Providing excellent servicing to both internal and external stakeholders, you will contribute to improving the operations' productivity. Key Responsibilities: Provide 1st and 2nd line support across various systems and services. Resolve incidents … and service requests via phone, email, and ITSM platform. Troubleshoot issues in Windows-based software and business-critical applications across warehouse, transport, and office settings. Deploy and maintain IT hardware including PCs, laptops, mobile devices, printers, and warehouse equipment. Support IT aspects of site openings, closures, and relocations. Communicate effectively with users of all technical levels. Manage More ❯

Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals … gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note … This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part … of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. … Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. More ❯

Technical Support Engineer (On-Site) Glasgow G33 area **Working Hours: 15:30 - 00:00 (M-F)** My client, one of the UKs biggest FMCG operators, has an excellent opportunity for an IT Support Engineer to join their busy, hands-on IT dept that looks after all aspects of infrastructure support at their impressive Glasgow site … 3.30pm to Midnight shift. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations. Job overview:- To … provide technical support for all PC hardware, software and associated peripherals. To log support calls and document their outcome to facilitate the resolution of common queries. To install, configure and maintain operating systems to agreed standards. To perform upgrades, new installations and carry out routine procedures on site infrastructure. Troubleshooting system, server and network problems and diagnosing and More ❯

United Kingdom roads sector – Vinci, Jacobs and Breedon – joining together to provide trunk road network management and maintenance solutions to Transport Scotland. We rely on strong digital systems to support our teams — from office staff to engineers working on site. We’re now looking to bring in a motivated IT Support Apprentice to join our team and … build a career in IT support while gaining a nationally recognised qualification. Responsibilities: Setting up and maintaining user accounts and access permissions Installing, configuring, and updating hardware & software Troubleshooting user issues supporting laptops, printers, and mobile devices Learning the basics of networking and IT security Helping roll out new IT systems and updates across the company … Providing excellent customer service to colleagues at all levels Documenting solutions and maintaining IT records You don’t need previous IT work experience – we’ll provide the full training. We’re more interested in your attitude, curiosity and willingness to learn. Desirable skills: Hold (or be working towards) National 5’s/Highers, ideally including computing, business or More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part More ❯

and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice! Two positions are available, with an immediate start! Why Brightskye? At Brightskye, we're passionate about using technology to power innovation and make a real difference … for our clients. As part of our team, you’ll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available. What you’ll be doing: Acting as the first point of contact for customers for IT issues – from forgotten password to printer meltdowns to connectivity issues! Speaking with … customers over the phone or email. Helping set-up and configure hardware and software. Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. Monitoring customers’ servers, internet connections and back-up systems. Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd. What we More ❯

however, you will be expected to travel throughout Scotland on occasion. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations … as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all … BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA More ❯