1 to 25 of 38 Permanent ITIL Jobs in Scotland

container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click apply for More ❯

and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. More ❯

mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows 10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. The role requires a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call More ❯

Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Ability to learn forensic techniques Ability to reverse engineer attacks to understand what actions took place. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Threat Hunting & Detection (IOC & IOA Analysis, TTP Profiling, Cyber Kill Chain) SIEM Fine-Tuning More ❯

Previous experience in a similar Application Support role (ideally within an MSP or multi-customer environment). Experience supporting enterprise or departmental business and technical applications. Solid understanding of ITIL principles and service management processes. Excellent troubleshooting and problem-solving skills. Strong interpersonal and communication skills to work effectively with both technical and non-technical users. Ability to manage multiple More ❯

Experience with virtualization technologies (VMware, Hyper-V). Excellent troubleshooting and problem-solving skills. Excellent working knowledge of monitoring solutions such as Zabbix. General Understanding of Security Policies and ITIL Processes (Incident/Change/Problem Management) Excellent working knowledge of Backup and Disaster Recovery products Desirable HND or Degree level qualification in Computer Networking or related field. Certifications such More ❯

technologies Experience with ticketing systems Familiarity with cybersecurity tools and concepts including firewalls, antivirus, and endpoint protection Basic scripting knowledge (PowerShell, Python, or Bash) for automation tasks Understanding of ITIL framework and IT service management best practices Knowledge of cybersecurity principles and common threats Awareness of data protection regulations (GDPR, ISO 27001) and compliance requirements Familiarity with business continuity and More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical skills More ❯

skills. A proactive mindset with a bias for action , always looking to improve performance, security, and resilience. Bonus Points Certifications: PCNSE, JNCIP/JNCIE, AWS/Azure certs, CCSP, ITIL Experience with monitoring, forensic investigation tools, and configuration management (Chef, Puppet, Ansible) Familiarity with agile or DevSecOps environments Why This Role? Hands-on, high-impact: You're not just designing More ❯

continuous improvement, and demonstrating behaviours such as integrity, attention to detail, and proactive risk management to uphold security and service resilience. You have: A recognised service management accreditation. e.g. ITIL v4 Extensive experience of working within a Service Management role in a large, complex environment. A strategic and proactive approach to problem solving, looking at the big picture and how More ❯

continuous improvement, and demonstrating behaviours such as integrity, attention to detail, and proactive risk management to uphold security and service resilience. You have: A recognised service management accreditation. e.g. ITIL v4 Extensive experience of working within a Service Management role in a large, complex environment. A strategic and proactive approach to problem solving, looking at the big picture and how More ❯

continuous improvement, and demonstrating behaviours such as integrity, attention to detail, and proactive risk management to uphold security and service resilience. You have: A recognised service management accreditation. e.g. ITIL v4 Extensive experience of working within a Service Management role in a large, complex environment. A strategic and proactive approach to problem solving, looking at the big picture and how More ❯

continuous improvement, and demonstrating behaviours such as integrity, attention to detail, and proactive risk management to uphold security and service resilience. You have: A recognised service management accreditation. e.g. ITIL v4 Extensive experience of working within a Service Management role in a large, complex environment. A strategic and proactive approach to problem solving, looking at the big picture and how More ❯

Troubleshooting skills (Windows/Linux OS, Storage, Backups, Networking) Effective Communication Excellent Customer Service Skills Effective Team Player Attention to Detail Desired Skills & Product Experience Ticket Management to an ITIL Standard Service-Now IaaS VMware Storage SAN, S3, Cloud BaaS VM, File Database, Network Configuration DRaaS Zerto, SRM Networking Cisco/Fortinet Monitoring Office 365 This is a brilliant opportunity More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

new technologies and challenges. Preferred Skills : Experience with virtualization technologies (e.g., VMware, KVM). Knowledge of cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Understanding of ITIL processes and incident management. Benefits: Basic salary up to £45,000 35% shift allowance in addition to salary 25 days annual leave plus 8 public holidays Option to purchase up More ❯

or customer success in a cloud/MSP environment Highly accountable, able to pro-actively take ownership of issues, de-escalate disputes and reach positive outcomes Strong knowledge of ITIL (v4 certified) and cloud-managed services (e.g., Azure, VMware) Commercially astute, data-driven, and comfortable engaging with executive-level clients Experienced in leading and developing high-performing, cross-functional teams More ❯

industries, ideally financial services or building societies. Familiarity with hybrid environments and SaaS adoption strategies. Track record of vendor management, including SaaS providers and cloud service partners. Experience with ITIL practices, service management, and governance frameworks What is in it for you? Working in the right professional and motivational environment is not a given with every role, however this role More ❯

with monitoring platforms (e.g. Nagios, Zabbix, SolarWinds, Prometheus) and ticketing tools. Excellent communication, time management, and decision-making skills. Desirable Background in the fintech or high-frequency trading sector. ITIL or other service management certifications. Experience with ISO27001, SOC2, or other regulatory/operational frameworks. Exposure to hybrid cloud environments (AWS, Azure, VMware, etc.). What We Offer Compensation & Benefits More ❯

scripts, data loading (MIF), reporting, security, and release management. Good understanding of Windows operating systems (client and server), licensing services, and IT change management processes. Familiarity with working in ITIL environments and applying best practices. Strong communication and interpersonal skills, with the ability to engage confidently with colleagues, partners, and stakeholders at all levels. A customer-focused, solutions-driven approach More ❯

or Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities - Quickly identifying and implementing effective solutions, often More ❯

. Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time More ❯