13 of 13 Permanent ITIL Jobs in Scotland

2nd Line Technical Support Analyst

Hiring Organisation
Arnold Clark
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
essential Advanced knowledge of networking, switch, router and firewall configuration and support MCP/MCSA/CCNA/CCNP Experience/knowledge of ITIL MS SharePoint experience Knowledge/experience of supporting unified comms systems such as Cisco Call Manager/Finesse/Jabber At Arnold Clark, we are adopting ...

1st Line Support Analyst

Hiring Organisation
IMT Resourcing Solutions
Location
Perth, Perthshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£22,000 - £25,000 per annum
What we’re looking for Basic technical troubleshooting capability across hardware, software and networks Working knowledge of Windows 10 and Microsoft 365 Understanding of ITIL principles Strong customer service skills with an excellent telephone manner Ability to prioritise workload and work independently The ideal candidate will bring a proactive mindset ...

IT Manager

Hiring Organisation
KAG Recruitment Consultancy Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when ...

Windows Server Upgrade & Build Engineer

Hiring Organisation
ITC Infotech
Location
Edinburgh, Scotland, United Kingdom
progress meetings. Preferred Qualifications Microsoft Certified: Windows Server Hybrid Administrator Associate or similar. Experience in large-scale server migrations and automation projects. Familiarity with ITIL processes and change management ...

2nd Line IT Support Engineer - Falkirk - Hybrid - £40,000

Hiring Organisation
Ashdown Group
Location
Falkirk, Stirlingshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits. benefits. ...

Customer Care Manager - IT/Software

Hiring Organisation
Be-IT Resourcing
Location
Aberdeen, Aberdeenshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
managing client releases and software implementations Experience of working with third party suppliers and pulling together multiple vendors for client engagements Knowledge of ITIL Strong communication and leadership skills Experience of using CRM platforms In return my client are offering a truly remote first opportunity with a great salary ...

Application Support Engineer (SQL) - Edinburgh/Glasgow - 30K

Hiring Organisation
Lorien
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Permanent
Salary
£26000 - £30000/annum Bonus, Hybrid, WFH, Progression
/Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with ...

Product Architect

Hiring Organisation
Specsavers
Location
St. Andrews, Fife, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£95,000 per annum
modernisation or cost-optimisation initiatives. Knowledge of observability tools like Splunk, Prometheus or Grafana, or exposure to frameworks like ITIL, IT4IT or TOGAF, would also be advantageous. This is a role where your expertise genuinely shapes the direction of our technology. You’ll have real influence, genuine autonomy ...

Network Operations Engineer x2 - Inverness

Hiring Organisation
Adecco
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£34,000 - £38,000 per annum
VLAN configuration Network segmentation QoS Advanced routing and switching Knowledge of network security principles, load balancing, and cloud networking integration Good working knowledge of ITIL processes Security Clearance Requirements To join us in this role, you must be eligible to obtain Security Check (SC) clearance.This requires: We can accept British ...

Incident/Problem/Defect Management Lead

Hiring Organisation
Adroit People Ltd
Location
Glasgow, Lanarkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
office Duration: 12 Months Fixed term Job Spec: Looking for a strong Incident/Problem/Defect Management Lead for Live Running Applications with ITIL/ITSM skills and certification who has proven track record of leading and Supporting Live click apply for full job details ...

Incident/Problem/Defect Management Lead

Hiring Organisation
Adroit People Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
office Duration: 12 Months Fixed term Job Spec: Looking for a strong Incident/Problem/Defect Management Lead for Live Running Applications with ITIL/ITSM skills and certification who has proven track record of leading and Supporting Live Running Applications which are built in Curam platform. Technical Skills … manage the incident management process in line with ITIL best practices. Act as the primary coordinator for major/high-priority incidents. Ensure timely identification, logging, prioritization, escalation, and resolution of incidents. Lead incident bridge calls and coordinate cross-functional teams. Provide regular and clear communication to stakeholders on incident ...

Customer Support Engineer (DERMS)

Hiring Organisation
Stackstudio Digital Ltd
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS … aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). ...

2nd Line IT Support Engineer - Kingston, Surrey - Hybrid - £45,000

Hiring Organisation
Ashdown Group
Location
Kingston, Fochabers, Morayshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£40,000 per annum
Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. Service Desk based. … Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. ...