19 of 19 Permanent ITIL Jobs in Scotland

Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. ...

Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. ...

level agreements, Asset management etc)* Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks* Technical IT (security, transaction processing, user interface, data management, Operating Systems Services)* Ability to design innovative solutions whilst adhering to strong security constraints.* Experience ...

best use of available resources and optimise service delivery ensuring two-way communication and understanding of technical issues. The SBU works within an ITIL service management framework. The Candidate The IM & T Principal Engineer should be educated to degree level or equivalent. The post holder should have an appreciation ...

other offices located in the United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management ...

applications is important. The right person will have hands-on administration experience in at least one of the core platforms, a working knowledge of ITIL service management principles, and the organisational ability to manage multiple workstreams without dropping things. The role will pay around £45-55K base ...

across teams Experience working with service management and/or asset management systems A genuine interest in improving digital and physical learning environments An ITIL Foundation qualification or equivalent practical experience Line management and overseeing of day to day work Our Excellent Benefits Package: At ENU, we offer a great ...

activities, access control, device management, and policy adherence Handling vendor relationships, licensing, renewals and contributing to budgeting and forecasting Manage Jira usage, documentation and ITIL aligned processes, ensuring accuracy, consistency and continuous improvement WHAT YOU WILL BRING TO THE ROLE Previous experience leading and developing a high performing service desk ...

suppliers, and change review groups What you'll bring: • Degree orequivalent experience in IT • Strong experience in software development and lifecycle methodologies • Knowledge of ITIL and change-controlled environments • Solid database and problem-solving skills • Experience leading or mentoring others • Background in manufacturing/logistics (desirable) The Process ...

Excellent communications and influencing skills, capable of engaging with a range of stakeholders on complex security issues to ensure change is adopted and sustained. ITIL Certified and trained. Prince 2 Project Management or equivalent. Experienced auditor; Lead auditor preferred. Knowledge and experience of data protection laws and regulations ...

Developer - Key Skills: Skilled in RPG Development Degree or equivalent experience in IT Strong experience in software development and life cycle methodologies Knowledge of ITIL and change-controlled environments Solid database and problem-solving skills Experience leading or mentoring others RPG Developer - Hybrid Due to the volume of applications received ...

through to implementation and support Confidence working with stakeholders at all levels, including non-technical audiences Knowledge of system configuration, integrations, or change processes (ITIL awareness is desirable) Benefits we offer: 41 days annual leave, generous pension scheme (17.6%), flexible working and professional development opportunities. Additional information: Salary ...

date with emerging technologies It would also be beneficial if you have: Experience supporting IT & AV services within a higher education environment An ITIL Foundation qualification or equivalent practical experience Our Excellent Benefits Package: At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer ...

/Hybrid Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold. Day to day, that means performing advanced 1st3rd line ...

projects and business change initiatives, ideally within Higher Education. Key requirements include: Degree-level education or equivalent experience Qualifications/experience in PRINCE2 and ITIL Foundation Significant experience managing projects and programmes using formal methodologies Strong planning, dependency management, and delivery skills Experience using project tools including Microsoft SharePoint, Microsoft ...

/Hybrid Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold click apply for full job details ...

Support customer maintenance, upgrades, and technical communications. Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks. Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team. Continuously level ...

operations across multiple office locations Manage hardware provisioning, onboarding/offboarding, and asset tracking Oversee vendor relationships, licensing, and IT purchasing Drive ITIL-aligned processes (Incident, Problem, Change) Maintain accurate documentation and identify opportunities for improvement What We’re Looking For Proven experience in a Service Desk Lead/Team …/Senior Support role Strong technical background across: Microsoft 365 Azure Intune/Endpoint Management Experience with access management/IAM Solid understanding of ITIL processes Experience working in a hands-on support environment while leading a team Strong communication skills and ability to engage with stakeholders at all levels ...

Regular team and company events As a Support Engineer, your responsibilities will include: Managing and resolving support tickets in line with strict SLAs and ITIL processes Investigating software and hardware issues and providing accurate updates to customers Handling inbound calls and emails to the support team Maintaining and updating documentation … senior team members when required As a Support Engineer, your experience will include: Previous service desk or technical support experience Experience working within ITIL-based environments Supporting customers within agreed SLAs Strong working knowledge of Microsoft Office Ability to troubleshoot software and hardware issues A valid driving licence and access ...