Technical Team Leader (Application Support)
- Hiring Organisation
- CGI
- Location
- Glasgow City, United Kingdom
- Employment Type
- Full Time
will have a broad understanding of application architecture and full-stack support, combined with proven leadership capabilities, stakeholder management skills and experience operating within ITIL-aligned environments. You should be comfortable balancing hands-on technical involvement with people leadership, service improvement and strategic planning. Essential qualifications and experience: •Proven … client stakeholders, third-party suppliers and vendor support teams •Strong documentation, governance and operational process management skills •Excellent communication, planning, prioritisation and organisational abilities •ITIL certification or demonstrable experience working within ITIL-aligned service environments Desirable experience •Experience supporting bids, proposals, RFP responses or commercial estimates •Knowledge ...