3 of 3 Permanent ITIL Foundation Certificate Jobs in Scotland

services - networking/connectivity, virtualisation, cloud (public/private/hybrid), backup, and disaster recovery. Experience working with incident, problem, and change management processes (ITIL framework). Comfortable interpreting technical performance data (SLA/uptime metrics, ticketing trends, capacity reports) and translating it for both technical and non-technical … Excel, BI tools, ticketing/ITSM platforms such as ServiceNow). Detail-oriented, organised, and an effective collaborator across technical and commercial teams. Desirable ITIL Foundation certification (or higher). Exposure to monitoring/observability tooling (e.g. SolarWinds, PRTG, Zabbix, Datadog, or similar). Familiarity with compliance/ ...

work from the Aberdeen client site approximately three days per week. Desirable but not essential skills/experience includes; •Agile or Scrum certification. •ITIL Foundation certification. •Experience delivering ERP programmes. •Background in energy, utilities or other asset-intensive, safety-critical industries. •Experience with business process mapping and transformation ...

delivering IT integration or transformation projects •Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications •Agile or Scrum certification •ITIL Foundation certification •Experience delivering ERP •Background in energy, utilities or other asset-intensive, safety-critical sectors #LI-SF2 Together, as owners ...