2 of 2 Permanent Knowledge Management Jobs in Scotland

Solution Consultant, Engineering Information Management Hybrid, UK About the role The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and comply with regulations, and are market leaders, with … career path in international business and technology. Reporting to the Global Delivery Manager, you will be designing, implementing and training on Idox Engineering Information Management (EIM) software designed to facilitate project collaboration and ensure the accuracy and integrity of information on complex capital projects, for example ...

customer-facing support for our constantly expanding customer base and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge and experience Application support This role requires providing second-line support for bespoke software applications, resolving issues through incident management systems, phone and email. … Level 4 is appropriate, as it reflects the capability to handle complex support tasks independently and manage incidents effectively. Incident management This role involves managing incidents, particularly for web and application troubleshooting, and includes coordinating with external suppliers for issue resolution. Supplier management The role requires direct interaction ...