2 of 2 Permanent Lead Service Designer Jobs in Scotland

frontline services. The role connects NHS partners with clinical services adopting the platform, acting as the champion for collaborators' needs. It focuses on service design, collaboration, and human-centred approaches, while other teams handle roadmap and first-line support. #J-18808-Ljbffr ...

commercials, the product roadmap, or first-line technical support — those are handled by other parts of the team — allowing you to focus entirely on service design and collaborator relationships. What you would do Map a collaborator's current clinical pathway in depth and define what the future state looks … each pathway and make sure they are consistently reflected across build, testing, and rollout, with clear plans to evaluate impact against health outcomes. Lead coordination workshops and day-to-day alignment sessions, keeping clinical teams, operational leads, and platform builders in constructive dialogue. Run usability testing sessions and turn ...