1 of 1 Permanent Qualitative Research Jobs in Scotland

User Researcher (Digital)

Hiring Organisation
Pontoon Solutions
Location
Edinburgh, Scotland, United Kingdom
users to understand how people currently work, where operational friction exists, and what future digital tools need to support. You will plan and conduct research with users across complex business areas, helping teams understand user behaviours, needs, pain points, decision points, workarounds and system dependencies. Your work will help … real users in real delivery contexts. Key requirements: Communication skills are key to this role Whether speaking to end users, facilitating workshops or presenting research findings to stakeholders, your ability to listen carefully, ask the right questions and communicate clearly is essential. Requirements: Proven experience as a User/ ...