6 of 6 Permanent Remote Desktop Jobs in Scotland

tools to meet evolving business needs. What to bring Proven IT experience in a similar environment, with working knowledge of: Microsoft Entra Windows Server & Desktop Microsoft 365 Security & Compliance Storage platforms Microsoft Office Systems management & monitoring tools Degree in IT or equivalent professional experience Strong coordination and planning skills … Ability to work with users to understand issues and translate them to requirements Desirable: Microsoft Azure (IaaS/PaaS) Virtualisation (e.g. VMware) Data networking Remote Desktop Services Microsoft Intune & Configuration Manager Mitel VOIP Microsoft Exchange Online PowerShell scripting Application packaging How to Apply We’re committed to creating ...

exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical ...

synchronization. O365 administration & advanced support, including Exchange Online, Teams, SharePoint, and OneDrive troubleshooting. Network troubleshooting, including DNS, DHCP, VPN, firewall rules, and proxy issues. Remote Desktop & Endpoint Management using SCCM, Intune, or similar tools. Monitoring and managing ITSM queues, ensuring ticket categorization, prioritization, and SLA compliance. Generating … actions taken to enhance knowledge sharing and historical tracking. Strong working knowledge of ITSM tools like ServiceNow for effective ticket management. Proficiency in BeyondTrust (Remote Support) for troubleshooting and assisting end users efficiently. Soft Skills Should possess excellent customer handling skills Ability to handle unforeseen situations High level ...

synchronization. O365 administration & advanced support, including Exchange Online, Teams, SharePoint, and OneDrive troubleshooting. Network troubleshooting, including DNS, DHCP, VPN, Firewall rules, and Proxy issues. Remote Desktop & Endpoint Management using SCCM, Intune, or similar tools. Monitoring and managing ITSM queues to ensure ticket categorization, prioritization, and SLA compliance. Generating … actions taken to enhance knowledge sharing and historical tracking. Strong working knowledge of ITSM tools like ServiceNow for effective ticket management. Proficiency in BeyondTrust (Remote Support) for troubleshooting and assisting end users efficiently. Soft Skills Should possess excellent customer handling skills Ability to handle unforeseen situations High level ...

PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies ...

synchronization. O365 administration & advanced support, including Exchange Online, Teams, SharePoint, and OneDrive troubleshooting. Network troubleshooting, including DNS, DHCP, VPN, firewall rules, and proxy issues. Remote Desktop & Endpoint Management using SCCM, Intune, or similar tools. Monitoring and managing ITSM queues, ensuring ticket categorization, prioritization, and SLA compliance. Generating ...