managing incidents would be good. It's a fast-paced setting where you will work closely with other technical teams to identify issues, follow recovery procedures and restore services quickly and efficiently. Clear communication, quick thinking and teamwork are essential as you minimize disruption and help the bank return to normal operations smoothly. About us Join us and … network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities - Quickly identifying and implementing effective solutions, often under pressure. Technical Proficiency -Familiarity with Windows/… Shell scripting, OS: Unix, Windows DataBase: MS SQL, Oracle DB DevOps and Code Management: GIT, ClearCase, Docker, Kubernetes Tools: SQL Developer, UCD, MQ, Business Objects, SSRS (SQL Service ReportingServer) Monitoring Tools : TWS, Tivoli, Splunk and Dynatrace And any experience of these would be really useful Scripting or Automation - Basic More ❯
Position Summary: Reporting to the Head of UK Strategy, this role will play a key part in the continued success of PRA Group UK. Paramount to our success is our ability to effectively connect and engage with our customers, the successful candidate will focus on recommending, testing and deploying continuous strategy improvements across our omni channel eco-system … the best strategies to be deployed. Experience of omni-channel Contact strategies within FCA regulated Contact Centre environment Experience of Microsoft BI Stack, SQLserver, SSRS, SSIS Decision engine and Campaign Manager experience Ability to operate as an ‘internal consultant’ who can identify, assess, and deliver on improvement opportunities that have previously been overlooked Have a … customer outcomes Strong communication and interpersonal skills Must bring an intellectual curiosity, determination, and creativity to day-to-day activities Presentation & reporting skills/experience e.g., PowerBI, SSRS (or equivalent) Advanced PC Skills, to include Excel, Word, PowerPoint, and Outlook Disclaimer: The above information on this description has been designed to indicate the general nature and level of More ❯
clean validated data from our practice management systems. Maintain data accuracy, consistency and integrity across all platforms. Design and deliver dashboards, reports and KPIs using tools such as SSMS, SSRS, Power BI and Aderant Development Tools. Produce regular reports for leadership purposes. Perform detailed data analysis to support the Firm's strategic decisions. Be able to identify trends, anomalies and … policies. Support data governance initiatives, including data quality and audits and metadata management. Profile Proven experience as a data analyst or business intelligence analyst ideally within a professional services environment. Proficient in Power BI, Excel (pivot tables, Power Query, etc.), and SQL. Strong analytical skills with a problem-solving mindset. Ability to explain complex data concepts clearly to More ❯
Senior Developer (MSSQL/SSRS/BI)- Lead the Build. Shape the Solution. £50,000 - £54,000 | Hybrid (Glasgow or Edinburgh) | Bonus + Benefits Are you ready to take the lead in delivering powerful financial solutions that make a real impact? As a Senior Developer in our Professional Services team, you'll be at the forefront of implementing … quality, performance, and client satisfaction. What You'll Be Working With You'll be deep in the data-writing and tuning MS SQL queries, building reports with SSRS or Power BI , and configuring solutions that handle high-volume financial data with precision. You'll define and execute test cases, manage defects, and lead peer reviews to maintain high … be key to delivering on time and within scope. What You Bring You've led or been involved in technical delivery before, ideally in FinTech, SaaS, or financial services , and you know how to balance hands-on development with strategic oversight. You're confident in your ability to mentor junior developers, collaborate across teams, and communicate clearly with More ❯
Senior Developer (MSSQL/SSRS/BI)- Lead the Build. Shape the Solution. £50,000 - £54,000 | Hybrid (Glasgow or Edinburgh) | Bonus + Benefits Are you ready to take the lead in delivering powerful financial solutions that make a real impact? As a Senior Developer in our Professional Services team, you'll be at the forefront of implementing … quality, performance, and client satisfaction. What You'll Be Working With You'll be deep in the data-writing and tuning MS SQL queries, building reports with SSRS or Power BI , and configuring solutions that handle high-volume financial data with precision. You'll define and execute test cases, manage defects, and lead peer reviews to maintain high … be key to delivering on time and within scope. What You Bring You've led or been involved in technical delivery before, ideally in FinTech, SaaS, or financial services , and you know how to balance hands-on development with strategic oversight. You're confident in your ability to mentor junior developers, collaborate across teams, and communicate clearly with More ❯
