Senior IT Support Analyst
- Location
- Glasgow, Scotland, United Kingdom
passion of our people, and we are proud to create opportunities for everyone to thrive and grow. We’re looking for aSenior IT Support Analyst to provide visible, business-aware IT support for FO Digital, working as an embedded member of our Cloud, Infrastructure & Service Tower. This … time resolution and the overall user experience, while ensuring effective escalation, communication and handovers across time zones. Reporting to the Service Desk Manager, the Senior IT Support Analyst acts as a technical escalation point within the IT Support team, providing advanced support across end-user ...