3 of 3 Permanent Service Designer Jobs in Scotland

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels ...

Pontoon is seeking a hands-on Service Designer to join a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems in Edinburgh. The role combines design delivery with practical change management across multi-stakeholder teams. You will map journeys, identify pain points … translate user needs into actionable service and system improvements, supporting CRM and platform changes while enabling training and adoption. #J-18808-Ljbffr ...

Lloyds Bank plc in Edinburgh is seeking a Service Designer on a 12‐month fixed-term contract. The role is full-time with hybrid working, requiring regular presence at office sites as per the Flexibility Works policy. You will work in agile teams to uncover priorities, visualise outcomes ...