5 of 5 Permanent ServiceNow Jobs in Scotland

Management (ITSM) environment. Knowledge of Change Management , Problem Management and/or Operational Readiness/Release Management processes. Experience using ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice . Strong analytical skills with experience investigating trends and supporting root cause analysis . Excellent stakeholder management, communication, and organisational ...

escalations and ensuring successful outcomes ** Understanding of IT service management principles and operational processes ** Experience working with Agile methodologies and tools such as Jira, ServiceNow, Azure DevOps, or similar would be beneficial The Offer You'll receive a competitive salary and benefits package, hybrid working (typically 3 days ...

Previous experience acting as a technical SME, mentoring analysts, and supporting BAU security operations Familiarity with ITSM and delivery tools such as ServiceNow, Cherwell, Jira, or Azure DevOps Excellent stakeholder management skills and experience collaborating across global teams Relevant certifications such as CompTIA Security+, CySA+, or CISSP are desirable Apply ...

Experience with security technologies such as firewalls, SIEM, DLP and endpoint protection Experience working with Jira, Azure DevOps, ITSM tools such as Cherwell and ServiceNow and the MS Office suite Excellent communication skills, both verbal and written, along with a track record of establishing and maintaining effective relationships and collaborating ...

desktop builds Software deployments Mobile phone deployments And much more What You Will Learn Throughout your apprenticeship, you will develop knowledge and skills in: ServiceNow (Service Desk tool) Assisting end users with day-to-day issues Delivering excellent service to internal customers Working closely with colleagues across functions to collaborate ...