environment. Cybersecurity certifications preferred (e.g., ISC2 CISSP, GIAC, SC-200, IBM QRadar Certified Specialist, Splunk Certified Admin/Power User, Google Chronicle Security Engineer). Hands-on experience with ServiceNow Security Suite. Familiarity with cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office products, particularly Excel and Word. Reference: AMC/RHU/SOC #ryhu More ❯
environment. Cybersecurity certifications preferred (e.g., ISC2 CISSP, GIAC, SC-200, IBM QRadar Certified Specialist, Splunk Certified Admin/Power User, Google Chronicle Security Engineer). Hands-on experience with ServiceNow Security Suite. Familiarity with cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office products, particularly Excel and Word. Reference: AMC/RHU/SOC JBRP1_UKTJ More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Anson Mccade
environment. Cybersecurity certifications preferred (e.g., ISC2 CISSP, GIAC, SC-200, IBM QRadar Certified Specialist, Splunk Certified Admin/Power User, Google Chronicle Security Engineer). Hands-on experience with ServiceNow Security Suite. Familiarity with cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office products, particularly Excel and Word. Reference: AMC/RHU/SOC JBRP1_UKTJ More ❯
Aberdeen, Aberdeenshire, United Kingdom Hybrid / WFH Options
Anson Mccade
environment. Cybersecurity certifications preferred (e.g., ISC2 CISSP, GIAC, SC-200, IBM QRadar Certified Specialist, Splunk Certified Admin/Power User, Google Chronicle Security Engineer). Hands-on experience with ServiceNow Security Suite. Familiarity with cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office products, particularly Excel and Word. Reference: AMC/RHU/SOC JBRP1_UKTJ More ❯
Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯
Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯
Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯
in Agile/Scrum, SAFe, and traditional Waterfall methodologies. Expertise in eliciting, analysing, documenting, and managing business and technical requirements for IT systems. Familiarity with tools like Jira, Confluence, ServiceNow, Azure DevOps, MS Project, Visio, and business analysis frameworks. PMP, PRINCE2, or equivalent Project Management certification CBAP or PMI-PBA (Business Analysis) Certified Scrum Master (CSM) or SAFe Agilist Interviews More ❯
and problem-solving skills. *Possess strong written and verbal communication skills. *Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. *Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first More ❯
via appropriate channels. Ensure escalations are handled in line with policies. Facilitate and document Post Incident Reviews (PIRs), including root cause analysis and action tracking. Monitor tools such as ServiceNow, Teams channels, and Downdetector for early incident detection. Support enhancements to the Group Incident Management Procedure & Framework. Drive continuous improvement across the Service Management function. Deliver accurate and relevant management More ❯
firewalls . Extensive knowledge of routing and switching , covering office and data centre environments. Hands-on experience in data centre operations . CCNP certification or equivalent knowledge. Proficiency with ServiceNow and SolarWinds for incident and performance management. Previous participation in on-call support rotations. It Would Be Great If You Had Exposure to cloud environments such as Microsoft Azure or More ❯
more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through … the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As an Associate Director in our ServiceNow team, you will benefit from … front; Partnering with our clients to deliver impactful outcomes whilst simultaneously fostering the growth of your team. You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements. Features of your role include: Developing new business opportunities and expanding the firm's client base. Use your experience to identify potential clients More ❯
more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through … the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As an Associate Director in our ServiceNow team, you will benefit from … front; Partnering with our clients to deliver impactful outcomes whilst simultaneously fostering the growth of your team. You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements. Features of your role include: Developing new business opportunities and expanding the firm's client base. Use your experience to identify potential clients More ❯
in the event of a Major Incidents Provide leadership and expertise to assist with the determination of root cause and solution of incidents. 2-4 years of experience with ServiceNOW Identify, investigate and prioritize potential issues across Aladdin software and infrastructure. Build and publish reports using Power BI Drive process and tooling change across the organization to support regulatory change More ❯
in the event of a Major Incidents Provide leadership and expertise to assist with the determination of root cause and solution of incidents. 2-4 years of experience with ServiceNOW Identify, investigate and prioritize potential issues across Aladdin software and infrastructure. Build and publish reports using Power BI Drive process and tooling change across the organization to support regulatory change More ❯
in the event of a Major Incidents Provide leadership and expertise to assist with the determination of root cause and solution of incidents. 2-4 years of experience with ServiceNOW Identify, investigate and prioritize potential issues across Aladdin software and infrastructure. Build and publish reports using Power BI Drive process and tooling change across the organization to support regulatory change More ❯
in the event of a Major Incidents Provide leadership and expertise to assist with the determination of root cause and solution of incidents. 2-4 years of experience with ServiceNOW Identify, investigate and prioritize potential issues across Aladdin software and infrastructure. Build and publish reports using Power BI Drive process and tooling change across the organization to support regulatory change More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Sopra Steria
performance monitoring and optimisation. Ideally holding or working towards CCNP certification. It would be great if you had: Some experience or exposure to Fortigate/FortiWeb firewalls. Familiarity with ServiceNow and SolarWinds. An understanding of cloud automation tools such as Terraform and Ansible. Not sure if your experience aligns perfectly? Apply! We encourage all interested candidates to do so. Employment More ❯
The successful candidate will manage supplier relationships, monitor service performance, and act as a key liaison between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
End Date Tuesday 23 September 2025 Salary Range £83,411 - £98,130 Flexible Working Options Flexibility in when hours are worked, Job Share Job Description Summary . Job Description JOB TITLE: Lead Technical Application Service Specialist SALARY: £83,411 - £107 More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and More ❯
Date: 12 Sept 2025 Location: Edinburgh, GB Company: Royal London Group We are expanding our security and resilience team within the CISO office. Over the last few years, we have been on a continuous improvement journey and are looking to More ❯