1 to 25 of 35 Permanent Support Engineer Jobs in Scotland

Lead Technical Support Engineer – Build and Lead a New Engineering Team Aberdeen | Circa £55,000 + bonus + offshore uplifts + excellent benefits Monday–Friday, 8am–5pm | Full-time | Office-based with occasional offshore travel Are you ready to take the next step in your engineering career, leading from the front and building a new technical support function around you? This is a rare opportunity for an experienced engineer to shape a new team from day one, supporting complex projects across the offshore, marine, and energy sectors. You'll play a key role in delivering technical excellence, managing budgets, ensuring documentation quality, and providing hands-on engineering input both onshore and offshore. What You'll … Be Doing as Lead Technical Support Engineer Establish and lead a small team delivering high-quality technical support and documentation for offshore and onshore engineering projects. Manage and track budgets, costs, forecasts, and project documentation through the full lifecycle. Oversee technical deliverables including procedures, lifting plans, risk assessments, material lists, work packs, and change reports. Conduct and More ❯

Onsite IT Support Engineer (Early Career) - copy Tetra Tech is seeking an IT Support Engineer to support our team onsite in Scotland. Our preference of location is Glasgow however we are open to discussing the possibility of working in Edinburgh for the right candidate. We have flexible working opportunities, including part time roles, to ensure … a balance of family and working life. This role is an onsite office-based role. You will provide support across our 6 offices in Scotland (Glasgow, Edinburgh, Aberdeen) and there will be travel of approx. 25%. A full driving licence is required. This role will be a standalone IT role for our offices in Scotland (~300 staff). … You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility. Your Role: Providing onsite support to assigned More ❯

Application Support Engineer - Edinburgh or Glasgow Hybrid - 26K- 30K + 10% Bonus SQL skills required Hybrid working Rotational shifts Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯

Application Support Engineer - Edinburgh or Glasgow Hybrid - £26K-£30K + 10% Bonus SQL skills required | Hybrid working | Rotational shifts | Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in … re settled into the team) Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we’ve placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in … re settled into the team) Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we’ve placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in … re settled into the team) Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we’ve placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Senior Technical Support Engineer (2nd Line) Full-time, Permanent Clydebank Hybrid (3x in office weekly) Up to £32,000 p.a starting salary Excellent benefits on offer Market leading pension 30 days annual leave (+ buy/sell 5 extra days) Free onsite parking & free electric vehicle charging stations Personal Vehicle Breakdown Cover Private medical/dental insurance (extendable … paternity The Organisation This fantastic opportunity is with a long-established global provider of specialist marine and offshore services. Operating across multiple continents, they manage a diverse fleet and support clients with technical expertise, crew management, and a full range of marine support functions. Dedicated to safety, quality, and innovation, creating an environment where people can develop and … at sea possible. Market leading benefits package including an excellent offering of pension, holidays, private medical, gym, & high general employee satisfaction The Job This position will provide 2nd line support to a range of mission critical services within the wider business. You would be managing, supporting, maintaining, and upgrading the on-board IT infrastructure of the company fleet. This More ❯

Senior Technical Support Engineer (2nd Line) Full-time, Permanent Clydebank Hybrid (3x in office weekly) Up to £32,000 p.a starting salary Excellent benefits on offer Market leading pension 30 days annual leave (+ buy/sell 5 extra days) Free onsite parking & free electric vehicle charging stations Personal Vehicle Breakdown Cover Private medical/dental insurance … requirements. The Organisation This fantastic opportunity is with a long-established global provider of specialist marine and offshore services. Operating across multiple continents, they manage a diverse fleet and support clients with technical expertise, crew management, and a full range of marine support functions. Dedicated to safety, quality, and innovation, creating an environment where people can develop and … at sea possible. Market leading benefits package including an excellent offering of pension, holidays, private medical, gym, & high general employee satisfaction The Job This position will provide 2nd line support to a range of mission critical services within the wider business. You would be managing, supporting, maintaining, and upgrading the on-board IT infrastructure of the company fleet. This More ❯

IT Support Engineer (1st/2nd Line) Edinburgh Our client is on the lookout for an IT Support Engineer to join the team! They're on the lookout for an IT Support professional to come in and take up this exciting opportunity within the company. Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for … Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN Driving license They're not your typical IT Support business; Opportunities for training and working with the latest technologies Good quality technology and tools for you to use Competitive pay and conditions Work from home options Above all, a genuinely strong, friendly and More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A friendly, fun and More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A friendly, fun and More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A friendly, fun and More ❯

IT Support Engineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT Support Engineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A friendly, fun and More ❯

Morgan Hunt are working with a public sector organisation to recruit a 2nd line support engineer on a 6-month contract. The role will be fully office based, 5 days per week, covering sites in Falkirk, Edinburgh, Fife and Paisley. The role requires someone with a driving license and their own vehicle (mileage will be provided). The … company works with a Microsoft tech stack, so experience with these technologies will be essential Key point of contact for 2nd line support Providing technical support for software, hardware and networking issues Experience with Microsoft tech stack 6-month contract Rate Flexible based on experience Morgan Hunt are working with a public sector organisation to recruit a 2nd … line support engineer on a 6-month contract. The role will be fully office based, 5 days per week, covering sites in Falkirk, Edinburgh, Fife and Paisley. The role requires someone with a driving license and their own vehicle (mileage will be provided). The company works with a Microsoft tech stack, so experience with these technologies will More ❯

Overview We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and … as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document these requests using … SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provide optimal solutions. Oversee the IT incidents and service requests queue, ensuring support tickets are handled efficiently. Resolve escalated issues independently with minimal intervention from senior team members. Build strong working relationships with colleagues and communicate effectively. Demonstrate a willingness to learn More ❯

management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the … AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop … kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of a … team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot and resolve … agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. Resolve escalated issues independently with minimal intervention from seniorteam members. Build strong working relationships with colleagues and communicateeffectively. Demonstrate a willingness to learn new skills. Technical More ❯

Required Exp. -4+ yrs No Sponsorship provided for this role. Work Timing : Business hours(Mon-Friday) Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to … facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault … customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support More ❯

Required Exp. -4+ yrs No Sponsorship provided for this role. Work Timing : Business hours(Mon-Friday) Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to … facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault … customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support More ❯

Required Exp. -4+ yrs No Sponsorship provided for this role. Work Timing : Business hours(Mon-Friday) Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to … facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault … customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support More ❯

The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Edinburgh, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯

Our client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and … administration and maintenance of technology infrastructure components May assist in installation, maintenance, troubleshooting and repair of office telephony system Uses corporate incident management system to record and track all support work Maintains accurate hardware and software records for corporate assets Essential Skill Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot … SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal) Excellent time management Candidates will ideally have: Two years’ commercial experience providing IT support at Deskside Flexible work attitude Good all-round technical knowledge of Operating Systems, Software, Hardware and Networks Have excellent communication and presentation More ❯

Walter Everett is a specialist recruitment agency, and we are currently supporting our client in the search for a talented and driven Technical Support Engineer - Network and Security to join their team in Glasgow. What You’ll Be Doing Key Responsibilities Technology Administration and Operations Carry out configuration tasks in compliance with technical and security policies. Deliver accurate … and timely support for queries, incidents, events, and change requests. Proactively monitor infrastructure and resolve issues. Respond to and recover from incidents in line with service level agreements. Participate in an on-call rota to ensure 24x7 operational support. Software Management Perform maintenance on systems, including patching and version updates. Support audits and capacity planning activities. Analyse and … mitigate security vulnerabilities. Project Support Assist with project-related infrastructure changes and modernisation. Create and maintain technical documentation for design, build, and operational procedures. Support environment automation to streamline deployments and configurations. What Experience You’ll Bring Skills and Experience You’ll have a proven track record in supporting infrastructures across a range of technologies. Experience with the More ❯

Are you an IT Support Engineer looking to test your skills in a new environment? Would you like to work in a supportive and flexible organisation who will allow you to upskill and learn? You have the opportunity to join an award winning leader in their field with 5 sites throughout the UK. Working from their Glasgow office … on a hybrid basis you will support their office based team alongside colleagues throughout the UK. Reporting to their Head of IT you will have the opportunity to work independently and with the autonomy to help define processes to prevent recurring incident and issues within their daily tech The organisation are supported by external software vendors meaning you would … be responsible for the support of their infrastructure both on prem and cloud with key tech inclusive of VMware, Windows 11, Office 365 and SQL Server. The ideal candidate for this role will have existing experience but isn't expected to be an expert in everything as there will be support to enhance your skills both internally and More ❯