24 of 24 Permanent Support Engineer Jobs in Scotland

IT Support Engineer – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced IT Support Engineer looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to £31,000, hybrid working, and an excellent benefits package, this … role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple sites. Administer Microsoft … including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems and software upgrades. What Experience is Required Minimum 3 years of experience in a similar IT support role. Strong working knowledge of Microsoft 365, Windows 10/11, and More ❯

IT Support Engineer Glasgow Salary up to £28,800 per annum depending on experience Would you like to make a real difference and deliver projects that will impact the lives of people with learning disabilities, autism and aged related needs? Real Life Options are a not for profit charity with a personal-centred support approach helping and … assisting people to live a fulfilled andare now looking to fill the role of ICT Support Engineer As ICT Support Engineer you will be responsible for providing effective 1st line support to customers of the ICT department, assist in resolution of technical issues and in providing system administration activities. You will also be involved in … hardware or set-up from new Assist with Purchase of ad-hoc ICT equipment such as keyboards, phones, laptops Work with external suppliers to provide effective ICT solutions and support Work closely with Operations and Functional Teams to provide an effective ICT support service to agreed service level agreements Assist with creation of training or communication video's More ❯

Technical Support Engineer - Stampede Leith, Edinburgh (onsite mainly) £30 - £35k Bright Purple are exclusively recruiting for Stampede in Edinburgh who are a scaling B2B SaaS company with bold plans in the hospitality tech sector. Stampede are building huge momentum and need talented people with a positive can-do attitude to mirror their own ways. They are looking for … an experienced Technical Support Engineer who can deal with a range of issues technical support issues (connectivity/Wi-Fi/networking issues etc) and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and experience. … office in Leith with genuine collaboration, local decision-making, and a team that enjoys showing up. They are flexible but defo office first. What Youll Do: As a Technical Support Engineer, youll be at the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve More ❯

Technical Support Engineer Stampede Location: Leith, Edinburgh £30,000 - £35,000 Benefits and Why Join Stampede 33 days of annual leave Performance-based incentives Vibrant, collaborative office environment in Leith Join a scale-up with exciting greenfield projects and global expansion plans Work in a values-led team with local decision-making and a hands-on approach The … guest WiFi, automated marketing tools, and customer analytics and they're at the forefront of hospitality technology. As part of their continued growth, Stampede is seeking an experienced Technical Support Engineer with a strong background in network support . This is a hands-on, client-facing role suited to someone who enjoys solving technical challenges in real … time and building trusted relationships with end users. What You'll Do Deliver second-line technical support for clients using Stampedes platform Troubleshoot and resolve WiFi, connectivity, and networking issues Support onboarding and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technical and customer-facing teams to resolve More ❯

Application Support Engineer - Edinburgh/Glasgow Hybrid - 25-28K + Bonus Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across 1st line application support Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 25-28K + Bonus Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across 1st line application support Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

IT Support Engineer Location : Glasgow, Hybrid Working – G3 7UL Salary: Competitive, DOE + Excellent Benefits! Contract: Full time, Permanent Benefits: Pension: Employee contribution 2.5% and employer 5.5%, Holidays: 35 days (including bank holidays), Life Cover: Death in Service 4 x salary, Dental and Private Medical Insurance after one year, Working Hours: 35 hours per week, with the choice … people and is proud of the specialist experience and skill of its workforce. With operations in the UK, Caspian and Middle East, Denholm Energy Services is strategically based to support their clients across the international energy and defence sectors. We're looking for an experienced IT Support Engineer to assist our Group IT team in supporting a … range of UK and overseas subsidiaries. This is a hands-on role covering a mix of application, infrastructure, and end-user support, as well as coordination with third-party vendors and internal teams. The role will involve supporting both cloud and on-prem environments, with some travel required across the UK and internationally. Key Responsibilities: For UK subsidiaries and More ❯

IT Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support … a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device … support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop More ❯

Job Opportunity: Customer Support Engineer Endeavour Recruitment has an excellent opportunity for a Customer Support Engineer to join our leading client based in Edinburgh. This is a permanent position with a hybrid working model . Main Responsibilities: Ensure that the customer site in the area is operational according to the Company's contractual obligations. Provide structured More ❯

Become a BR-DGE Builder About the Role : BR-DGE is going through an exciting period of growth and to fuel this we are looking for an experienced Customer Support Engineer to take a leading role in helping our customers have a seamless experience using our platform. You will help our customers integrate with our growing range of … a customer experience that excels Work closely with your team and management to advocate for our customers, identifying areas of improvement within our products and services Help customers in support queues using ticketing tools Effectively communicate technical issues to diverse audiences, including non-technical stakeholders, by translating complex concepts into easily understandable terms Have demonstrated ability to learn and … that customers make Have good verbal and written communication skills Have experience working in a company that embraces an Agile methodology What we're looking for: An experienced Customer Support Engineer with a proven track record of success within a similar, challenging environment Excellent communication and problem-solving skills A strong relationship builder who will challenge and collaborate More ❯

find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal … eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as … required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge More ❯

Customer Support Engineer Location: Aberdeen? Salary: £35,000 – £40,000? Contract: Permanent | Occasional UK & international travel Join a world-class technical support team delivering first-line assistance to customers and engineers across the globe. If you're a problem-solver with a passion for tech and customer service, this is your next move. What You’ll Do … Provide first-line technical support for hardware, software & firmware issues Log and manage support cases via CRM Liaise with engineering teams to resolve complex queries Support offshore engineers and customer site visits Assist with demos, training, and product documentation Maintain accurate product and customer data Occasionally travel to customer sites and offshore vessels What You’ll Bring … HNC/HND in Electrical or Electronic Engineering (or equivalent) Experience in technical support, fault diagnosis & customer service Familiarity with test equipment (oscilloscopes, multimeters, etc.) Strong communication, prioritisation & problem-solving skills IT literacy and CRM system experience A proactive, detail-focused, and team-oriented mindset What’s in It for You: Discretionary performance-related bonus 25 days annual leave More ❯

IT Support Engineer (SC Cleared) - 453747 Inside IR35 contract - £25 per hour - (short term assignment 5th September - 30th September) Role will require being onsite everyday - office location St. Andrews Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities … Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. … Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365. Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. More ❯

IT Support Engineer (SC Cleared) - 454267 Inside IR35 contract - £25 per hour - (short term assignment 1st October - 31st October) Role will require being onsite everyday - office location Lossiemouth Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage … and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish … IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills More ❯

An excellent opportunity for a Technical Support Engineer is now available to join a Subsea Engineering Specialist based in Aberdeen. This is a key position within the organisation which involves technical support, coordination, delivery of projects and tenders and submitting final quotations. The individual must have extensive, hands-on experience working with ROVs as duties within the … equipment prior to despatch. Create technical work packs. Liaise with workshop to create equipment maintenance reports for client submission. Assist Engineering and workshop teams with creation of technical documentation. Support with coordination of offshore operations and its tracking. Skills/Experience Required: Extensive technical experience of ROV/ROV Tooling. Ability to blend technical understanding with fast pace admin More ❯

Job Title: Distributed Field Support Engineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯

Job Title: Distributed Field Support Engineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯

Scotland and England. We can provide end-to-end IT and communication services for SME and IT consultancy for larger organisations. Overview: We are looking for an enthusiastic IT Support Engineer Apprentice to join our office in Edinburgh. If you like learning something new every day and not knowing what the day will bring, being part of a … range of IT requests out with networking background Whenever possible, to lead on small networking and connectivity projects and demonstrate the ability to lead on larger deployments over time Support requests are logged accurately, prioritized with service level agreements Working with end-users, their departments and management teams We work in a fast-paced, sometimes stressful environment dealing with More ❯

IT Support Engineers Edinburgh (Onsite) £24-27, 000 We're looking for enthusiastic, reliable and customer service focused IT Support Technicians to join our clients fast-paced team. Key Responsibilities: Assist the support desk by answering calls, chats, and resolving IT issues Provide excellent service to a varied client base and escalate tickets when needed Work with More ❯

professionals worldwide, we are now seeking an ambitious individual to join our team as an IT apprentice. This is an excellent opportunity to gain hands-on experience in IT support while working towards industry-recognised qualifications. You’ll play a key role in supporting day-to-day IT operations, resolving technical issues, and helping users get the most from … their technology. Responsibilities: Deliver first-line IT support by managing incidents and resolving tickets within agreed SLAs. Assist with the setup, configuration and ongoing maintenance of hardware and software. Troubleshoot desktop, laptop, printer and peripheral issues. Support the local network infrastructure, including switches, routers and wireless devices. Maintain accurate asset and support documentation. Collaborate with the wider … IT team to support technology projects and continuous improvement. Provide professional and friendly customer service to end users. Desirable skills: A strong interest in IT and a desire to grow your technical skills. Basic understanding of computer systems, software and networking principles. Strong problem-solving ability and initiative. Clear and confident communication skills. Excellent time management and organisational abilities. More ❯

colleagues are encouraged to share and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun space where you are encouraged … filled with nights out, team holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service desk space with the ability … to support up to the first line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Azure AD Basic Networking More ❯

colleagues are encouraged to share and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun space where you are encouraged … filled with nights out, team holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service desk space with the ability … to support up to the first line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Azure AD Basic Networking More ❯