with regards to ongoing issues Work with and manage third party relationships and service providers Maintain and suggest improvements to the incident and problem processes Maintain, escalate and update Ops related tickets and applicable deliverables Deliver on KPIs set internally as well … as adhere to SLAs with regards to service delivery to other departments What We're Looking For You will have most of the following experience: Previous experience within a technicaloperations role Experience in an Agile environment Strong documentation skills, to help update our knowledge base (we use Jira and Confluence) Experience with a monitoring platform like Datadog (would be More ❯
the team, with a focus on introducing automation and removing inefficiencies The skills you'll need To thrive in this role, you'll need proven experience of managing a technicaloperations team. You'll need extensive experience in the capabilities and technologies that the team deliver and experience of working in an Agile team, using Scrum and Kanban through tools More ❯
infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure. In addition to technicaloperations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures. The role requires a motivated, self-managed individual who demonstrates initiative and proactively More ❯
engine room logs, reports, and records are up to date and align with company and flag state requirements. Communicate with the Master regarding any regulatory updates which may affect technicaloperations or class requirements. Work closely with the Master to ensure effective crew management, particularly engine room personnel. Conduct performance evaluations and discuss training needs/opportunities of the engineering More ❯
