your career. Join a team where you can make a difference! We're on the hunt for a dynamic, customer -focused Product Manager whose focus is Product Research and Experience to create transformative products for Enterprises and Managed Service Providers (MSPs). Your mission? To transform IT possibilities into real-world capabilities. You'll be a relentless advocate for … user-centered design approach with an outside-in mindset, ensuring user needs and feedback are prioritized. Innovation & Improvement: Shape the Future : Help define the product, customer and UX Research strategic direction of the product portfolio, using data and user insights to continuously improve solutions. Problem Solving : Identify and address usability issues and userexperience problems … pain points. Problem-Solving: Flexible and agile problem solver who can pivot quickly and anticipate changes in an evolving technology environment. Leadership & Collaboration: Leadership: Proven success in leading UX and product research projects across a portfolio of products and driving teams in a fast-paced environment. Collaboration Skills: Strong interpersonal skills and ability to build and sustain trusting relationships More ❯
s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of More ❯
using UML. Defines interfaces to other internal systems. Ensures they are reviewed by representatives of the affected development teams, and gains agreement on the final interface specification. When developing user-facing software, creates scenarios, process flows, information architecture diagrams, wireframes, and other artefacts required to develop and evolve userexperience designs. Delivers User Interfaces based on … SDLC, ISO13485 and FDA Medical Device Design Control processes. MINIMUM QUALIFICATIONS Educated to degree level in a software engineering discipline or equivalent education gained through work experience. 5+ years' experience in designing and developing software using OO techniques. Experience in requirements capture and technical documentation generation. Proven commercial experience of software development in a Waterfall and/… or Agile environment. Extensive experience with C# and .net. Experience in performing unit and component testing of software modules. Good fundamental and hands on knowledge of MS SQL Server or equivalent database technology. Experience of applying continuous integration. Experience in using configuration management tools and bug reporting/resolution. Experience in customer facing support and More ❯
have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of … impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools … with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role: Take the lead in partnering with clients to solve complex More ❯
have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of … impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools … with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role: Take the lead in partnering with clients to solve complex More ❯
a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million … define and lead on how the testing will work and advise on the organisation wide technical test approach. You are responsible for selecting appropriate tools and techniques to evaluate userexperience and for functional and non-functional testing of systems, products, services or devices. Checking operational systems, products, services, or devices for changes in usability and accessibility needs. … validate that security, usability and accessibility requirements have been met. You will interpret and present results of evaluations, prioritise issues and report on remedial actions. Collate input for future user research. Youll help other teams on an ad-hoc basis. In your role with us, youll be part of a diverse and empowered team, and helped to continue your More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Hays
change, and define success measures. You will make decisions related to prioritisation and minimum viable product by using analysis-led insights, ensure new products and services meet business and user needs, and are aligned with organisational goals. What you'll need to succeed To be successful in this role, you will need the following knowledge and skills: Agile working … methods to use, including measuring and evaluating outcomes. Business analysis: Capability to recommend the approach to options analysis, feasibility assessment, and operations, and quantify potential business benefits. Business modelling: Experience in leading the modelling of processes, systems, and data at varying levels of detail or complexity across a project or programme. Business process improvement: Skill in identifying opportunities to … assessment of business process tests and usability evaluations. Requirements definition and management: Proficiency in advising on the approach to requirements management within a project or programme. Stakeholder relationship management: Experience in communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences. Systems analysis: Skill in identifying and analysing IT system capabilities, developing models and system requirements. More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
Hays Technology
change, and define success measures. You will make decisions related to prioritisation and minimum viable product by using analysis-led insights, ensure new products and services meet business and user needs, and are aligned with organisational goals. What you'll need to succeed To be successful in this role, you will need the following knowledge and skills: Agile working … methods to use, including measuring and evaluating outcomes. Business analysis: Capability to recommend the approach to options analysis, feasibility assessment, and operations, and quantify potential business benefits. Business modelling: Experience in leading the modelling of processes, systems, and data at varying levels of detail or complexity across a project or programme. Business process improvement: Skill in identifying opportunities to … assessment of business process tests and usability evaluations. Requirements definition and management: Proficiency in advising on the approach to requirements management within a project or programme. Stakeholder relationship management: Experience in communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences. Systems analysis: Skill in identifying and analysing IT system capabilities, developing models and system requirements. More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum 45k + public sector pension + 38 day
engineers to work in the Kindle Reader organization. As a Software Engineer, you will take an exciting and challenging role on a team that is innovating on the Reading experience on Kindle mobile devices and services for millions of Amazon customers. You will work with world-class engineers, business leaders, and other talented engineering teams while you design, architect … which many other Amazon partner teams innovate their reader experiences. As a software engineer, you will think big and drive architecture decisions for Kindle Library, cross OS development, app UXexperience, and service integrations to deliver an awesome reader experience. We are looking for a passionate, hard-working, and talented software engineer who has experience building mission-critical … Scribe), this team supports handwritten note sync and storage, data integrity, privacy/security for notetaking, and architectural improvements. BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience programming with at least one software programming More ❯
when needed Deliver the above activities across client sites and on offshore assets as part of project delivery Ensure consistent delivery in line with customer SLAs and excellent end-userexperience Previous experience in end-user computing (EUC) or desktop support roles, either in office-based or field-based settings Experience working across multiple sites … or customer environments is helpful Offshore experience is desirable - but we also welcome applicants who are willing to undertake the required training and medical certifications as part of the role A customer service mindset with excellent communication skills Ability to troubleshoot issues effectively and work with users at all levels Familiarity with: Operating Systems - Windows 10/11 and … Basic hardware maintenance - e.g. replacing RAM, hard drives, or graphics cards Support tools - ServiceNow, TopDesk, N-Able, or other service desk platforms Cloud services and virtualisation technologies (hands-on experience or a strong willingness to learn) Additional Requirements A full, clean UK driving licence - travel across Scotland and occasional offshore travel is required Relevant IT certifications (such as ITIL More ❯
As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience working across a service … a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with the More ❯
across the public sector. You'll play a key role in the handover, evolution, and future-proofing of a highly secure cloud-based service. Working alongside product owners, architects, UX specialists, and developers, you'll contribute to technical delivery while also helping the internal team develop long-term capability. Key Responsibilities: Develop secure, modern web applications using React, TypeScript, NodeJS … and related tech Translate UX wireframes into functioning front-end features Identify and resolve UI issues and production discrepancies Contribute to CI/CD pipelines, testing frameworks, and tooling Support knowledge transfer and mentor colleagues Collaborate across technical and non-technical teams to deliver scalable digital solutions Work with UX/service designers to ensure accessible, user-friendly interfaces … Essential Skills & Experience: Strong experience with React, TypeScript, Redux, NodeJS, HTML5, CSS3, Webpack Solid understanding of RESTful APIs, unit/integration testing, and CI/CD tools (e.g., Jenkins) Familiar with best practices such as SOLID principles, clean code, and microservice design patterns Confident communicating complex technical concepts to non-technical stakeholders Experience mentoring or supporting knowledge More ❯
the industry, and the latest technological developments. Assist and advise other staff members on system features and customer use case scenarios. Qualifications Required: At least 3 years of commercial experience using C and C++ (v11+) Experience developing within a Unix/Linux operating system with good … grasp of shell scripting Experience in RDBMS design/development using PostgreSQL or similar, and experience of database triggers, schemas, and views Experience in UI/UX development using toolkits like Qt Experience with Git, Make, and build systems within Unix/Linux environment is desirable Excellent analytical skills and systematic approach to problem solving and … level technical details to a varied audience. A solid mathematical background. Working knowledge of Java. Self-motivated, highly organized, and comfortable working in a fast-paced environment. Interest or experience in developing, hosting, and deploying web solutions in the cloud. Experience with Azure DevOps, Unit and Automated testing, CI/CD Pipelines. Experience working in an Agile More ❯
youve come to the right place! We are looking for an experiencedIT Enterprise Architectto design, implement, and oversee enterprise-wide technology solutions. This role requires expertise inService Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and optimize IT infrastructure to align with business objectives. … business goals. Defineroadmaps, standards, and best practicesfor IT infrastructure and operations. Leadcloud migration strategiesand optimizeAzure & AWSenvironments. Ensurenetwork security, compliance, and risk managementacross IT systems. Collaborate withService Desk and End User Computing teamsto enhance userexperience and support efficiency. Architect and implementAzure & AWS cloud solutions, ensuring high availability and performance. OverseeUnix & Windows server environments, ensuring optimal configuration and … VPNs, and identity management. Conductrisk assessmentsand implement security controls to protect enterprise assets. Ensure compliance withindustry standardsand regulatory requirements. Define and implementIT support strategiesto improve service desk efficiency. Optimiseend-user computing environments, including device management and software deployment. Lead automation initiatives to streamline IT operations and enhance user experience. Work with stakeholders to align IT architecture with business More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working … to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, userexperience designs and … are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services You work in agile, multi-disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projects You are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
DGH Recruitment
seeking an experienced 3rd line support professional to lead a team of six withing my clients EUC team. The team's focus is on is on desktop and mobile experience, building and ensuring the configuration is kept secure and meets end users needs. The EUS Lead will be reporting into the EUC Manager the successful candidate will have broad … knowledge and experience in technologies such as Intune/SCCM, M365 and Application packaging. You will also have a deep understanding on Desktop delivery methodologies as well as customising userexperience and security compliant to security policy. You will focus on the management and development of the team, overseeing the delivery of new process or systems, as … global opportunity and will involve managing various resources around the globe, so it is essential for the successful candidate to possess excellent communication and stakeholder management skills. Skills and experience required At least two years commercial experience leading a 3rd line team ad at least five years 3rd line support experience. Strong communication and management skills Commercial experienceMore ❯
have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of … impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools … with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role: Take the lead in partnering with clients to solve complex More ❯
have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of … impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools … with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role: Take the lead in partnering with clients to solve complex More ❯
the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise userexperience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part … those IT Systems and Services together. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as … ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the design, development, and support of IT operations solutions based on ServiceNow best practices, aligned to organisational KPIs and service excellence standards. Person specification Develop and enhance features within More ❯
the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise userexperience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part … those IT Systems and Services together. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as … ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the design, development, and support of IT operations solutions based on ServiceNow best practices, aligned to organisational KPIs and service excellence standards. Person specification Develop and enhance features within More ❯
the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise userexperience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part … those IT Systems and Services together. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on a huge scale, and who have hands-on experience of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as … ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the design, development, and support of IT operations solutions based on ServiceNow best practices, aligned to organisational KPIs and service excellence standards. Person specification Develop and enhance features within More ❯
DAYS is looking for an experienced UX/UI Designer to join our growing team. The successful candidate will play a pivotal role in defining the approach taken on website design and development projects, ensuring we deliver a world-class product that excels in terms of user experience. The role will also work across our wider team, participating in … from the outset of a new project, understanding the client and customer needs, and devising a plan and structure for new website builds. This shall involve producing sitemaps and user flows. Website Design - From initial wireframes to the finished article, the Designer will play a key role in the design of new websites, applying design and usability best practices … within an agency environment Confident presenting your ideas and decision-making processes to clients and partner companies Ability to organise & prioritise your own workload Relevant degree or qualification in UX such as a Google UX Design Professional Certification Strong knowledge of UX and Design tools, in particular Figma Solid understanding of the web development life cycle Familiarity with other elements More ❯
in line with industry best practices. You will work collaboratively with cross-functional teams, including designers, product owners, and other developers, to translate wireframes and mock-ups into engaging user interfaces. Day to day: Work across technical teams formed of supplier, contract and permanent resource Develop new features to our web applications in a secure way in line with … the technical direction Identify operational improvements and work to ensure a stable service that can be enhanced Anticipate and mitigate against project challenges or risks Work with service designers, UX specialists and other developers to translate wireframes and mockups into real interfaces. Skills/Experience: Technology knowledge - ideally, we are looking for someone with experience in as many … of the below as possible: Commercial experience with React, Typescript, NodeJS, Redux, HTML5, CSS3, Webpack, React Testing Library Experience with RESTful APIs Experience writing unit and integration tests Experience with CI/CD (e.g. Jenkins), including build and package management tools General knowledge - Experience in most or all of the following practices and design patterns More ❯
the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries. It's not only our decades of experience and primary data repository that make us unique, it's also our in-depth scoring system, The Relationship Rating (TRR) . This gives a holistic view of customer satisfaction … supporting the growth and performance of the team. Key Responsibilities: Lead, coach, and mentor a team of developers to ensure successful delivery of projects Work closely with product managers, UX designers, and stakeholders to define technical requirements and priorities Participate in architectural discussions and guide best practices across the development lifecycle Maintain a balance between hands-on coding and leadership … testing, and process improvements Identify and resolve blockers, technical debt and process bottlenecks Champion a culture of continuous improvement, collaboration and innovation What you will bring: Extensive software development experience, including proven experience in a technical leadership or team lead role Strong proficiency in using salesforce Experience with relevant programming languages including JavaScript and Python ExperienceMore ❯