stays away from home when necessary. Day-to-day duties Installation and break/fix of PCs, notebooks, mobile platforms and printers. Installation and troubleshooting of network devices and WiFi access points. Installation and break/fix of digital and VOIP telephony systems. Installation and troubleshooting of a wide range of enterprise level and bespoke software. Software support for: Microsoft More ❯
G3, Stobcross (historical), Glasgow City, City of Glasgow, United Kingdom Hybrid / WFH Options
Denholm Energy
Microsoft Azure (Intune, Autopilot, etc.), PowerShell scripting, Windows Server (2012 R2 and newer), Windows 11, Active Directory, Mobile device management, Networking: TCP/IP, DHCP, DNS, routers, firewalls, Wi-Fi, SQL Server, Cloud platforms and Anti-virus and security tools Desirable Experience: Microsoft Dynamics NAV/Dynamics 365 Business Central Citrix XenApp VMware vSphere CCTV and clock-in More ❯
and compliance standards. Requirements Proven experience in network infrastructure management , ideally in a global or multi-site organization. Strong hands-on knowledge of Cisco , firewalls , LAN/WAN , Wi-Fi , load balancers , and cloud-connected environments. Experience delivering or managing SD-WAN implementations. Ability to balance BAU and project-based work in a fast-paced enterprise setting. Strong More ❯
Role: Experience - 1-2 years in technical support/customer success, ideally in a SaaS environment. Technical Skills - Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills - Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance & Security Awareness - Understanding of GDPR and data security best More ❯
Senior Aruba Wi-Fi Engineer with ClearPass Skills The position is a site-based Network Engineering role in one of the DXC regional delivery centre in Erskine or Newcastle. Expectation is the successful candidate will cover project delivery on UK Secure accounts. Clearance - SC Position Overview: We are seeking a highly skilled Senior Aruba Wi-Fi … ideal candidate will possess a deep understanding of wireless networking technologies, particularly with Aruba Networks solutions. Key Responsibilities: Design and Implementation: Lead the design and implementation of Aruba Wi-Fi solutions, ensuring scalability, reliability, and security. Network Optimization: Continuously optimize existing wireless networks for performance and efficiency. Troubleshooting and Support: Provide expert-level support for escalated network issues More ❯
growing SaaS business based in Edinburgh. Stampede builds powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses. Their platform includes branded guest WiFi, automated marketing tools, and customer analytics and they're at the forefront of hospitality technology. As part of their continued growth, Stampede is seeking an experienced Technical Support Engineer with … technical challenges in real-time and building trusted relationships with end users. What You'll Do Deliver second-line technical support for clients using Stampedes platform Troubleshoot and resolve WiFi, connectivity, and networking issues Support onboarding and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technical and customer-facing teams to … years experience in technical support, preferably in a SaaS or MSP environment Strong understanding of networking fundamentals (TCP/IP, DHCP, VLANs, DNS) Hands-on experience with cloud-managed WiFi controllers such as CloudTrax, TP-Link Omada/Omada Cloud Controller, Ubiquiti Unifi/Unifi Cloud Controller, Plasma Cloud or Open Mesh Experience configuring and deploying networking hardware: routers, switches More ❯
Support, youll lead and grow a small but high-performing team. This is a technical, sleeves-rolled-up kind of role, perfect for someone who loves diving into complex WiFi and networking issues while mentoring and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support … for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving internal improvements in support processes and documentation Hiring, training, and mentoring support engineers as the team grows Acting as a trusted technical point of contact … experience leading technical support or service delivery in a SaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh Skilled in configuring and troubleshooting networking hardware (routers, switches, APs) Understanding of captive portals, access control, and splash page configuration More ❯
Support, youll lead and grow a small but high-performing team. This is a technical, sleeves-rolled-up kind of role, perfect for someone who loves diving into complex WiFi and networking issues while mentoring and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support … for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving internal improvements in support processes and documentation Hiring, training, and mentoring support engineers as the team grows Acting as a trusted technical point of contact … experience leading technical support or service delivery in a SaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh Skilled in configuring and troubleshooting networking hardware (routers, switches, APs) Understanding of captive portals, access control, and splash page configuration More ❯
Support, youll lead and grow a small but high-performing team. This is a technical, sleeves-rolled-up kind of role, perfect for someone who loves diving into complex WiFi and networking issues while mentoring and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support … for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving internal improvements in support processes and documentation Hiring, training, and mentoring support engineers as the team grows Acting as a trusted technical point of contact … experience leading technical support or service delivery in a SaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh Skilled in configuring and troubleshooting networking hardware (routers, switches, APs) Understanding of captive portals, access control, and splash page configuration More ❯
Support, youll lead and grow a small but high-performing team. This is a technical, sleeves-rolled-up kind of role, perfect for someone who loves diving into complex WiFi and networking issues while mentoring and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support … for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving internal improvements in support processes and documentation Hiring, training, and mentoring support engineers as the team grows Acting as a trusted technical point of contact … experience leading technical support or service delivery in a SaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh Skilled in configuring and troubleshooting networking hardware (routers, switches, APs) Understanding of captive portals, access control, and splash page configuration More ❯
Support, youll lead and grow a small but high-performing team. This is a technical, sleeves-rolled-up kind of role, perfect for someone who loves diving into complex WiFi and networking issues while mentoring and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support … for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving internal improvements in support processes and documentation Hiring, training, and mentoring support engineers as the team grows Acting as a trusted technical point of contact … experience leading technical support or service delivery in a SaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh Skilled in configuring and troubleshooting networking hardware (routers, switches, APs) Understanding of captive portals, access control, and splash page configuration More ❯
attitude to mirror their own ways. They are looking for an experienced Technical Support Engineer who can deal with a range of issues technical support issues (connectivity/Wi-Fi/networking issues etc) and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and … run smarter businesses whilst championing customer engagement and experience. They help build guest loyalty with branded Wi-Fi and marketing tools, increase bookings and footfall through smart campaignsand automate customer touchpoints and analytics they are at the forefront of hospitality tech! Whats in it for you: 33 days of annual leave Product based B2B SaaS company and good … years in technical support/customer success, ideally in a SaaS environment. Technical Skills Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and a good understanding of cloud wifi networks and captive portals Customer-Centric Skills Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance & Security Awareness Understanding of GDPR and data security More ❯
